BugRaptors

Developing a high-performing web-mobile-based POS system can be challenging. Explore our case study to uncover how we implemented a robust QA strategy to help a leading UK software service provider achieve agile goals while ensuring top-notch quality and security.

About the Client

The client is a renowned software service provider in the UK, specializing in cutting-edge web-based POS systems. In line with their innovation, they expanded their offerings to include native and web-based mobile applications. To meet their high standards and comply with market regulations, our team adopted stringent performance and security testing practices.

Product Overview

Our product aims to deliver a superior online shopping experience coupled with the secure handling of online payments via an integrated payment gateway.

Key functionalities include:

• User Authentication: Unique login for each user.
• Add to Cart and Checkout: Seamless checkout through Citrus.
• Gifting Feature: Send gifts to family and friends.
• Hassle-Free Ordering: Reduce complexities in ordering.
• Queue Elimination: Avoid waiting in lines.
• Flexible Payment Options: Multiple payment methods.
• Secure Payments: Safeguarded transactions.
• Social Media Integration: Connect with users via Facebook.

Product Challenges

1. Device Diversity: Testing across 18,000+ mobile devices of varying screen sizes, hardware capabilities, and performance levels.
2. Varied Mobile Data Connections: Addressing inconsistencies in network behavior.
3. Frequent Changes: Managing dynamic requirements effectively.
4. Tight Deadlines: Delivering quality outputs under time constraints.
5. Security Risks: Ensuring robust protection against data breaches.

Solutions Implemented

1. Extensive Device Testing:

   • Utilized our in-house device lab and third-party labs to cover a wide array of devices.
   • Enabled remote device sharing for optimal results.

2. Mobile Data Testing:

   • Leveraged device emulators and test proxies to avoid airtime costs.
   • Incorporated cloud-based network testing services for realistic scenarios.

3. Managing Frequent Changes:

   • Conducted a thorough requirement analysis and froze the scope of change requests in agreement with the client.

4. Milestone-Based Deliveries:

   • Divided deliverables into smaller sprints for timely delivery while managing pendency in subsequent iterations.

5. Enhanced Security Measures:

   • Monitored data inputs and server interactions closely to prevent data leakage.
   • Conducted in-depth scans to identify and resolve application vulnerabilities.

Tools & Technologies Used

• Cucumber: For functional validation through acceptance tests.
• Appium: For iOS hybrid mobile app testing.
• Selendroid: For testing Android native and hybrid applications.
• Security Tests: Comprehensive analysis to identify and eliminate security risks.

Client Benefits

• Timely Delivery: Completed within budget and ahead of schedule.
• Cost Savings: Reduced testing costs by 60% with extensive automation.
• Increased Client Satisfaction: Proactive communication and documentation impressed the client.
• High-Quality Application: Delivered a robust, multi-platform product ensuring exceptional performance.
• Future Collaborations: The client expressed interest in further projects due to their positive experience.

Client Overview:
An Italian client sought BugRaptor's expertise to enhance his motion sensor game tailored for senior citizens, aiming to boost memory, cognitive skills, and independence.

Client's Requirements:
BugRaptor was tasked with resolving bugs and improving user experience, including memory capabilities, cognitive agility, and motor skills.

Product Overview:
The game utilized motion sensors, facial recognition, and voice recognition for user identification, but faced usability challenges.

Challenges and Requirements:
BugRaptor addressed technology expertise, link validation, motion-related issues, and device fragmentation to simplify game features.

Our Offerings:
BugRaptor provided localization and game testing services to optimize the game for seniors.

Project Details:

The client is a leading application development and application service provider (ASP) in banking and finance. The client wanted BugRaptors to perform banking application testing to identify the application's performance under diverse conditions and also, to look at the system's behaviour on increasing the possible number of users in the coming time.  

QA Challenges We Had:  

• Ajax requests and the scenarios in which scripts were to be created were initially challenging.  

• Running an iteration and identify the next iteration’s requirements based on different parameters was also a big challenge. 

• The app had a fixed release date; it was challenging for testing team to test all scenarios in a limited time. 

BugRaptors Solutions: 

• Bugraptors used the Test Script Recorder to trace Ajax request in the application and also used JUnit scripts by integrating WebDriver. 

• Generated a custom test execution report that helped in providing a simple and clear view of each iteration results. 

Testing Services We Delivered: Performance testing using JMeter  

Technolgy Used:  

• Test Script Recorder 

• PerfMon Server Agent 

• Custom framework 

• WebDriver: Automated testing framework used for performance testing across different web browsers. 

• JMeter  

• Junit  

Client Benefits: 

• REDUCED RISK AND OVERALL TIME FOR TESTING LIFE CYCLE. 

• RESPONSE TIME IMPROVED BY 70%. 

• IDENTIFIED PRODUCTION SERVER REQUIREMENT BASED ON PERFORMANCE DATA. 

• 100% ERROR DETECTION   

• TIME AND COST SAVING BY PERFORMING THE TEST UNDER TIGHT DEADLINES. 

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Project Details:

The client is a leading application service provider (ASP) in banking and finance domain. They approached BugRaptors for the Load testing of their application. 

QA Challenges We Had: 

• The client had a large number of users of the application and it expected even more numbers of users in coming days. 

• The client wanted to know how many concurrent and serial users can access the system and run the application without any performance issue or delay. This was initially a challenging task. 

• Extensive performance testing platform was needed to stress application at the Web Service/ API layer in which the team had to determine the performance level of the Web Service/ APIs that were used in the application in the development phase. 

• It was challenging to make the finance application more scalable. 

BugRaptors Solutions: 

• BugRaptors defined a QA strategy compatible with the load testing requirements of the client’s finance application. 

• As per client requirements, the team developed a strategy in which they had decided to use an open-source tool i.e., JMeter. 

• A precise monitoring strategy was maintained to keep an eye on ongoing execution of the test. It further helped to manage and monitor all the statistics that further defines end results. 

• During the monitoring, all the APIs and infrastructure statistics that gave us a clear picture of how application and server behaved were maintained.   

TestingServices We Delivered: Performance Testing, JMeter Testing 

Technology Used: JMeter: A powerful Load Testing Tool that was used to analyse the performance of an application through automated tests. 

Client Benefits:  

• 100% SCALABILITY OF THE APP.

• TIME SAVING AND COST REDUCTION BY SELECTING RIGHT TOOLS. 

• RESPONSE TIME WAS IMPROVED BY 70%. 

• REDUCED RISK FOR TESTING LIFE CYCLE.

• AUTOMATED TEST SCRIPTS COVERED ALL THE SCENARIOS.  

TO VIEW DETAILED PORTFOLIO, CLICK HERE.

Project Details:

Client is a Canada based brand that works on the concept of unified healthcare.  

QA Challenges We Had:

The challenges faced were mainly pertaining to functionality and Security. 

A) Functionality 

- It was challenging to integrate and collaborate on a wider scale.

- Providing real-time assistance to the patients in the form of engagement. 

B) Security 

- Ensuring the privacy of patient’s data.

- Ensuring the medical adherence.

BugRaptors Solutions:

BugRaptors focused on the problem causing pointers and thereby worked on: 

A) Richer Functionality 

- We Streamlined project’s Infrastructure 

- Delivered Real-time and easy assistance for the patient

B) Enhancing Security 

- Maintained and assured the privacy of patients’ data 

- Secured the operations of digital mobile app. 

Testing Services We Delivered: Security Testing

Tools & Technology Used:  

- Web Server: Apache makes property update on the fly 

- Front end: Angular 

- Back-end: Spring Boot 

- Database: Oracle 

- ELK stack 

Client Benefits:  

• REAL TIME ENGAGEMENT FOR EASY FLOW OF COMMUNICATION FOR PATIENTS WAS MAINTAINED.   
• ENSURED ZERO CRITICAL DEFECTS IN PRODUCTION AND OPERATIONS.   
• 100% SECURITY OF APP OPERATIONS WAS PROVIDED.   
• PATIENT PRESCRIPTION ABANDONMENT RATE WAS REDUCED SIGNIFICANTLY. 

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Project Details:

A leading client in SaaS based Real Estate business moved to BugRaptors so as to assure the quality and performance related factors for their Real Estate Website. 

Product Solutions: 

• Test coverage was increased and the Execution of test cases were done on the priority basis. 

• Got an expert consultancy on the accounting process and management.  

• Database testing was included to cover data migration risks, 

• Maintenance of traceability matrix was done to ensure that test cases have covered the requirements.

Testing Services We Delivered: Manual Testing, Database Testing, ERP testing.

Client Benefits:  

• ASSURED ZERO DEFECT SLIPPAGE 

• 50% COST AND TIME WAS SAVED 

• EASE OF SCALABILITY ACHIEVED  

• MANUAL TESTING WITH ZERO HUSTLES ATTAINED

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Project Details:

China based company developed a bidding software for the mass purchase of certain commodities. Proper performance and Security being the primarily concern of the client. 

QA Challenges We Had:  

- The client was unaware of agile methodologies, so making them familiar with the same was challenging. 

- As, the Client, Developer, and the QA team were on different locations, so chances of miscommunication increased. 

- Also, there was no explicit process for clear execution process. 

BugRaptors Solutions: 

• We deployed a manager for helping the client. 

• A daily scrum was initiated to know the project related benefits. 

• Stack was introduced to avoid miscommunication as QA and client were on different locations. 

Testing We Services Delivered:

Performance Testing and Security Testing 

Technology Used:  

- JIRA 

- Katalon 

- JMeter

- Stack 

Client Benefits:  

- Our team redesigned the website with zero defects.  

- We delivered the project ahead of fixed timeline.  

- Cost reduction.  

- Overall improvement in the performance and quality of the software was delivered.  

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Project Details:

UK based client launched native and web-based cosmetic mobile apps. They required proper performance and security testing procedures for adequate market regulations and standards.  

QA Challenges We Had: 

- Availability of wide variety of Mobile Devices (with different screen size, shapes, etc)

- Device fragmentation became a challenge catering to the availability of several devices of different sizes. 

- Technical and mobile connection related glitches was yet another challenge.  

- Monitoring the changes in app were a challengeable task initially due to received feedbacks and reviews. 

BugRaptors Solutions: 

- We used innovative device labs for maximum coverage

- Cloud-based network testing was done to avoid glitches.

- Layout of clients’ needs and requirements were created

- Milestone delivery schedule was opted for tight deliveries

- Prevented data theft and leakage for security 

Testing Services We Delivered:

- Performance Testing and

- Security Testing  

Tools & Technology Used:  

- Cucumber 

- Appium 

- Selendroid 

- IOS and android devices for testing  

Client Benefits:  

- COST SAVING BY 60% DUE TO THE EXTENSIVE USE OF AUTOMATION TOOLS.  

- DELIVERED THE HIGH-QUALITY APPLICATION WITH DEDICATED MOBILE TESTING LAB.  

- MAINTENANCE OF BUDGET.   

- IMPROVEMENT IN PRODUCTIVITY BY 20% ANNUALLY.

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Project Details:

The client wanted to leverage app testing for the health app it was launching on various mobile devices.  

QA Challenges We Had: 

• The client wanted to make App availability on multiple portals. 
• The testing process of health apps varied as per the client demand. Here he wanted to store, upload, download medical records through blockchain, and established smart contracts for each consumer. 
• Providing integration with RSS feeds from external sources.
• Integrating the EHR and EMR system.
• Easy communication for users was yet another challenge.  

BugRaptors Solutions:  

• Various frameworks were created to make healthcare app easy.
• In order to load specific parameters into analytics database.
• Assurance of maintaining HL7 standards.
• Multiple measures were suggested to the client for improving overall app experience.

Testing Services We Delivered:  

• Usability testing 
• Functional testing 
• Performance testing 
• Security testing  

Tools & Technologies: 

• Appium for iOS and
• Android app testing  

Client Benefits:  

• 100% TEST COVERAGE WITH DEFINED CONDITIONS.  

• HIPAA COMPLIANCE AND HL7 STANDARDS INTEGRATION AND MANAGEMENT.  

• 100% ANDROID AND IOS DEVICE COVERAGE FOR THE LAUNCH.  

• ZERO DEFECTS AND ERRORS. 

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Project Details:

The client wanted Content management and creation of content for greater effectiveness and marketing. 

QA Challenges We Had: 

• Shifting the work from Dev environment to QA environment was challenging initially.  

• Error 504 which was often faced by the testers made  it a bit difficult to test with the flow but the client handles it admirably. 

• More than 50 JIRA tickets and multiple scenarios were executed for complete coverage of its functionality 

• Because of the multiple time zones, anticipating contacts was not possible on a daily basis. 

BugRaptors Solutions: 

• Followed by agile methodology, testing was done by hiring beta testers from all over the world to cover as many products as possible.  

• Bug Raptors created a regression checklist after multiple discussions with the client and project team.  

• The topic of tasks, Time hours and Ticket numbers that have been done on a daily basis were manifested through Google drive 

• For android the team  updated and downloaded  the build from Google drive/test flight 

Testing Services We Delivered: Agile testing services, Regression testing services.

Client Benefits:  

• ZERO DEFECT ERROR WAS ENSURED BY LEVERAGING PROPER PRACTICES OF AGILE TESTING SERVICES 

• 100% APP SECURITY WAS MAINTAINED SO AS TO ENSURE NON CHAOTIC AND SAFE USER EXPERIENCE 

• THE APPLICATION WEBSITE CAN BE USED IN VARIETY OF BROWSER (CHROME, EDGE, IE11, FIREFOX, SAFARI), WINDOWS, MAC. 

•  THE APPLICATION WAS NOT HARMED BY DIFFERENCE IN SCREEN SIZE, DIFFERENT BROWSERS, WINDOWS AND MAC. 

• THE APPLICATION RUNS SMOOTHLY ON ALL TYPE OF NETWORKS INCLUDING 4G AND WI-FI. 

• THE APPLICATION WAS MORE SCALABLE AND SMOOTH. 

TO KNOW MORE DETAIL CONSULT OUR EXPERTS.

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