Guesty

Unified solution, smart technology and automation tools designed to fit all of your needs.

5.0 4 Reviews
Visit website
Write a Review
Unclaimed Profile
Visit website
Guesty simplifies all aspects for property management companies to manage and scale Airbnb and vacation rental businesses. Organize, share and control all your reservations, guests, and listings' data with the help of a powerful Property Management Software. Guesty’s property management software provides property managers and management companies with an end-to-end solution to simplify the complex operational needs of short term rentals. With Guesty, users can manage listings from multiple online travel agencies including Airbnb, Booking.com, Agoda and TripAdvisor, and utilize the company’s guest-centric tools including: Unified Inbox, Automation Tools, 24/7 Guest Communication Services, Payment Processing and more.
Guesty Inc.
2013
United States
  • Hospitality
  • Leisure-travel
2 Industries
  • English
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Open Source
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Windows
  • Mac

SUPPORT

  • Email
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Guesty Core Features

Property Management

  • Commercial Management
  • Maintenance Management
  • Rent Management
  • Residential Management

Channel Management

  • Campaign Management
  • Channel Analytics
  • Inventory Control
  • Lead Management
  • Order Management
  • Partner Management

Vacation Rental

  • Contact Management
  • Guest Reviews/Ratings
  • Housekeeping Management
  • Lead Management
  • Reporting
  • Reservations Management

Guesty Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

Guesty Reviews

5.0 4 Reviews
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review

Great software but a little pricey

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the "trial" and not honouring their deals. Other technical issues get sorted in an OK timeframe.

For which software category are you reviewing Guesty?

Property Management Software , Vacation Rental Software , Channel Management Software

How long have you used Guesty?

1 Years

How frequently you use Guesty?

Daily

How do you find pricing of Guesty?

expensive

What do you like the most about Guesty?

It saves me a lot of time compared to my previous property management systems. The automation is great and the unified inbox works well. I can pull lots of different reservation reports but there are little to no analytics on the business unless you pay an additional fee per property.

What do you like the least about Guesty?

Its costly and accounting is very complicated and analytics are very limited, everything is an additional expense which is very frustrating.

Sort of a love hate relationship

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Overall the system does what I most need it too, i am paying a premium price for using only a small fraction of the features. I believe there are features that would be great and helpful additions for me, but finding the time and help to work through them is difficult

For which software category are you reviewing Guesty?

Property Management Software , Vacation Rental Software , Channel Management Software

How long have you used Guesty?

2 Years

How frequently you use Guesty?

Daily

How do you find pricing of Guesty?

inexpensive

What do you like the most about Guesty?

I purchased Guesty when we had 6 rental cabins about 4 years ago and we are now up to 10 and adding another 1-2 this next year. I needed to final a solution that kept all my management, booking information, and communications in one spot, instead of multiple sources. I love that I can make changes to pricing, unit details, policies, etc in one place and it pushes out to all booking sources instead of having to log in to several places to make the changes

What do you like the least about Guesty?

Support is the biggest let down. There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support won’t take time to walk you through things. Many of the features I use I have had to be figured out through trial and error.

You get more than for what you pay

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

We have been very happy with the consistency in the service with Guesty and look to integrate more services so we more things are done in a centralised place. There was an issue with technical support and the way they dealt with us but I would say that is getting better. This was purely down to how quickly a ticket was getting closed due to impatience to respond. In this circumstance I didn't like the fact that the customers service is put at a lower importance than the technical support workers time. This isn't a good enough attitude.

For which software category are you reviewing Guesty?

Property Management Software , Vacation Rental Software , Channel Management Software

How long have you used Guesty?

2 Years

How frequently you use Guesty?

Daily

How do you find pricing of Guesty?

inexpensive

What do you like the most about Guesty?

The ease of use when managing properties at scale. Live calendar syncing is always working and if there are any issues with the software we have technical support always available.

What do you like the least about Guesty?

It is more expensive than competitors but the functions and infrastructure in place in Guesty allows you to justify the cost.

Cost-effective channel management solution with excellent support and ease of use.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Our experience with this channel management software has been very positive. The platform is simple to navigate, making it easy for our team to manage bookings efficiently across multiple platforms. One of the standout benefits is the pay-as-you-earn model — we only pay when we have bookings, which makes it highly cost-effective for our business. Additionally, the support team has been responsive and helpful whenever needed, ensuring smooth operations without any hiccups.

For which software category are you reviewing Guesty?

Property Management Software , Vacation Rental Software , Channel Management Software

How long have you used Guesty?

2 Years

How frequently you use Guesty?

Daily

How do you find pricing of Guesty?

inexpensive

What do you like the most about Guesty?

I appreciate the fair pricing model and the responsive customer support that ensures we’re never stuck if any issues arise.

What do you like the least about Guesty?

There’s honestly nothing we’ve encountered so far that needs improvement — the software works well for us.

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.