Manual quality assurance for all eCommerce.

Specialized manual quality assurance services for eCommerce. 30+ available experts with 10+ years of experience and 24-hour onboarding. Our services cover full-range manual quality assurance for eCommerce, manual cross-browser/device testing, critical user journey testing, testing requirements preparation, smoke tests, writing feature manuals, and more.

Latvia Latvia
Kalku iela 12, Riga, Riga 1050
+18039489160
< $25/hr
10 - 49
2021

Service Focus

Focus of Testing Services
  • Manual Testing - 100%

Client Focus

100% Small Business

Review Analytics of HiQality

6
Total Reviews
5.0/5
Overall Rating
3
Recent Reviews

What Users Say

Overall, HiQality's project management is very good.
Bryan Leber
Bryan Leber , Vice President of Product and Service Delivery at Fischer Identity
They did QA tests and reported the bugs they found in the system
Tony Roberts
Tony Roberts , CEO at The BLU Group - Advertising & Marketing
The team communicates well and stays on schedule
Ruslan Desyatnikov
Ruslan Desyatnikov , CEO at QA Mentor
The team has good project management skills
Dave Todaro
Dave Todaro , CEO at Ascendle
HIQAlity delivers high-quality solutions on time and works transparently throughout the partnership
Luciën Wolvers
Luciën Wolvers , Manager Accounting and Reporting at HEMA B.V.

What Users Like The Most

  • They were truly flexible.
  • They have effective communication and are dedicated to our goals and vision. They’re responsive and flexible to our needs.
  • Our assigned resource was competent, a great communicator, and quick to ramp-up on our project to provide value. The company seems easy to work with and is willing to work within our framework to reduce the overhead on our side.

What Users Like The Least

  • No, there aren’t any.
  • No. The experience has been great, and I plan to keep working with them.
  • Nothing that comes to mind.

Detailed Reviews of HiQality

5.0 6 Reviews
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Bryan Leber

Overall, HiQality's project management is very good.

HiQality has gone through every piece of our software and ensured that it's VPath compatible, allowing us to get the UI certified. This certificate is important because we send it out as part of our RFP responses and to other people who want to buy our product. That certificate was what we wanted and is what we've gotten. I expect to get the same result within the second half of 2024 for the software updates we've launched.

When going through the QA process, they provide daily updates detailing the status, which is very helpful. Whenever we have a change request, they're able to accommodate that within a couple of days, getting resources to test out additional UI features.

HiQality has stuck to our budget. Initially, they gave me an idea of the initial cost, as well as a 50% over top of that for the remediation testing. Thus, they've basically been right on budget. Basically, their team has kept the project on track and moved it forward.

What was the project name that you have worked with HiQality?

Software Testing for our IT Company

What service was provided as part of the project?

Testing Services

Describe your project in brief

Initially, we provided HiQality with access to our QA instance. Although multiple QA organizations use bots for automated QA, it's usually hard to find every issue without human intervention. Therefore, HiQality brought various users with different types of disabilities to use our software suite, go through all the different features, and click everything to ensure the UI is keyword-accessible.

Throughout this process, HiQality also documented any changes needed or issues they ran into. Whenever they found something, we fixed it, and they revised it to see if the issue had been fixed as per the requirements. The initial process lasted around 30 days. However, we're now working on implementing fixes to the issues they've found, and we're enhancing features as well. Once we finish the new features, we will bring HiQality again to review them.

What is it about the company that you appreciate the most?

HiQality's communication distinguishes them from other providers. Other organizations I've worked with have been rather quiet and only provide yes-or-no type of responses. However, communication is key in these projects, so that skill sets them over the top.

What was it about the company that you didn't like which they should do better?

There's nothing HiQality could improve on. Any delays have been on our side, and overall, I've been very pleased with the work and effort I've been getting from them.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • In Progress
  • Information Technology
Tony Roberts

They did QA tests and reported the bugs they found in the system

HIQality delivered great work and was thorough in providing reports about the errors they found. The team was communicative and facilitated weekly check-ins with the company to ensure alignment. They were flexible and constantly communicated with the client, resulting in a successful engagement.

What was the project name that you have worked with HiQality?

Application testing

What service was provided as part of the project?

Testing Services

Describe your project in brief

We engaged HIQality to do QA testing on our media players.

What is it about the company that you appreciate the most?

They were truly flexible.

What was it about the company that you didn't like which they should do better?

No, there aren’t any.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Advertising & Marketing
Ruslan Desyatnikov

The team communicates well and stays on schedule

A separate company developed our MVP, so we hired HIQality to do QA testing. It’s an app for the web, iOS, and Android. HIQality defined our overall test strategies, created agile test cases, and executed API, web, and mobile tests. They also did device-specific testing on the top 10 Android and iOS devices. They then reported and validated defects. The dev team manages them, and they’ve delivered high-quality work throughout the engagement.

What was the project name that you have worked with HiQality?

Application Testing

What service was provided as part of the project?

Testing Services

Describe your project in brief

We were releasing an MVP version of our app and wanted an independent QA firm to test the app

What is it about the company that you appreciate the most?

They have effective communication and are dedicated to our goals and vision. They’re responsive and flexible to our needs.

What was it about the company that you didn't like which they should do better?

No. The experience has been great, and I plan to keep working with them.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $200000+
  • In Progress
  • Art, Entertainment & Music
Dave Todaro

The team has good project management skills

HIQAlity has documented the QA testing process and trained the client's QA resources on automation testing. HIQAlity team is competent and provides value to the project. The team has good project management skills, keeps the client updated about the project's progress, and is a great communicator.

We assigned their QA Automation Tester onto an existing team and managed their work deliverables similarly to how we manage our existing Dev/QA resource work deliverables. If things were ever off-track, we were kept in the loop by our existing Scrum framework and addressed gaps directly with resources. While we did not need to leverage this, HIQAlity also had a dedicated Customer Success resource that we could leverage if we were unable to address these gaps directly with our assigned resource.

What was the project name that you have worked with HiQality?

Application Testing

What service was provided as part of the project?

Testing Services

Describe your project in brief

Build a robust set of Automated QA Tests for our application.
Document & Train our team on QA Automation Testing.

What is it about the company that you appreciate the most?

Our assigned resource was competent, a great communicator, and quick to ramp-up on our project to provide value. The company seems easy to work with and is willing to work within our framework to reduce the overhead on our side.

What was it about the company that you didn't like which they should do better?

Nothing that comes to mind.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Other Industries
Luciën Wolvers

HIQAlity delivers high-quality solutions on time and works transparently throughout the partnership

HIQAlity delivers high-quality solutions on time and works transparently throughout the partnership. The team is highly knowledgeable, and internal stakeholders are particularly impressed with the service provider's technical expertise and solutions-forward approach.
Team members from HIQAlity are easy to work with, knowledgeable about SCRUM rituals, and contributing in + above-average way.

What was the project name that you have worked with HiQality?

Application Testing

What service was provided as part of the project?

Testing Services

Describe your project in brief

Improve AWS development
Enable new technologies

What is it about the company that you appreciate the most?

High-quality delivery and growing with the team.

What was it about the company that you didn't like which they should do better?

No improvements needed.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $200000+
  • In Progress
  • Retail
Gregory Koss

This tight collaboration has led to the project's success

HIQAlity company has successfully collaborated with the client's team and completed the design system and all required components. The team has delivered on time, brought their own ideas, and showed an impressive software development mindset. This tight collaboration has led to the project's success.

What was the project name that you have worked with HiQality?

Services IT Staff Augmentation UX/UI Design Web Development

What service was provided as part of the project?

Testing Services

Describe your project in brief

HIQAlity company worked and collaborated closely together with Sherpa product managers, designers and testers.

What is it about the company that you appreciate the most?

HIQAlity has been incredibly aligned around the tech stack, general mindset on how to develop software and brings in engineers who are skilled, work independently and can work just as well alone and in larger teams.

What was it about the company that you didn't like which they should do better?

Nothing much just Keep up the good work and collaboration.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • In Progress
  • Information Technology

Resources

HiQality QA Essentials eBook