Best CRM Software & Top Customer Relationship Management Systems 2025
Enhance customer relationships and streamline sales processes with the best CRM software. GoodFirms offers a curated directory of the best Customer Relationship Management (CRM) system solutions designed to help businesses manage interactions, track leads, and improve customer satisfaction. Our comprehensive listings provide detailed insights, user reviews, and key features to assist you in selecting the ideal top CRM software for your needs. Explore our expert recommendations and find the perfect CRM platform tools to optimize your customer management strategy and drive business growth.
Here is the Top CRM Software Platforms List
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Small to large enterprises can effectively manage customer relationships with CrossConcept Continuum PSA, the next-generation CRM software. The software is integrated with project management tools to swiftly handle everything from workflow management ... read more about CrossConcept Continuum PSA
Finally, a system that works how we need it.
reviewed by: Angel Smith, President at TechUKEntry Level Price$15 Per MonthFree Trial14 Days50% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Security
Key Details
Industries
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Accounting
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Marketing-advertising
Licensing & Deployment
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Open Source
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Cloud Hosted
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On Premises
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Web-based
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Windows
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Mac
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Linux
Support
- Chat
- Phone
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24x7 Support
Training
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Webinar
Knowledge Base
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Help Guides
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Video
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Blog
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Infographics
Reviews
What User‘s Say
Finally, a system that works how we need it.
Angel Smith, President at TechUKPerfect for small but busy teams.
Elisa George, Founder & CEO at Girls in QuantumA tool that actually saves time.
Harry Keller, Founder and CEO at LuscidReview Summary
Continuum PSA has been great for keeping our projects and invoicing organized. It’s flexible enough to match how we work, and the support team is always there when we need help.
Packages
Pricing Type
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Flat Rate
Preferred Currency
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USD ($)
Free Version
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Yes
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
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One-Time Payment
Available Packages
Standard$15 Per Month -
Revamp is a CRM solution for small businesses. The sales-driven CRM software offers all the standard features like sales forecasting, sales dashboard, multiple pipelines, workflow automation, etc. From engaging customers to closing ... read more about Revamp CRM
Revamp CRM is an all-in-one powerful CRM software for small businesses and online retailers to grow their businesses.
reviewed by: Anonyms UserEntry Level Price$9 Per MonthFree TrialN/A100% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
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Marketing-advertising
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Retail
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
- Chat
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24x7 Support
Knowledge Base
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Help Guides
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Video
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Blog
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On-Site Training
Reviews
What User‘s Say
Revamp CRM is an all-in-one powerful CRM software for small businesses and online retailers to grow their businesses.
Anonyms UserRevamp CRM is an all-in-one CRM solution for small business owners and online retailers.
Anonyms UserRevamp is the best CRM according to me in this specific price range. If you’re starting a business then this tool is the perfect option for you.
Louise R. BatemanReview Summary
This customer relationship management software is really very helpful for my firm. This platform provides an excellent integration with other tools and software. You can use this solution for tracking all records and customer data. And also, collaboration with the financial app and other software like QuickBook and Xero makes the workflow better, fast and easy.
Packages
Pricing Type
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Flat Rate
Preferred Currency
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USD ($)
Free Version
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Yes
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
Available Packages
Standard$9 Per MonthIntegration
Integrated With
- Shopify
- BigCommerce
- WooCommerce
- Cin7
- Intuit Mailchimp
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Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Ready-to-use platform to automate marketing campaigns and lead management workflows with no-code ... read more about Creatio CRM
CRM Creatio is low-code SaaS CRM which has a financial service part with a focus on business process management for banks and financial institutions.
reviewed by: Anonyms UserEntry Level Price$25 Per MonthFree Trial14 Days20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
Key Details
Industries
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Marketing-advertising
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Retail
Licensing & Deployment
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Proprietary
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Cloud Hosted
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On Premises
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
- Chat
- Phone
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24x7 Support
Knowledge Base
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Help Guides
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Video
-
Blog
Reviews
What User‘s Say
CRM Creatio is low-code SaaS CRM which has a financial service part with a focus on business process management for banks and financial institutions.
Anonyms UserCreatio CRM has effectively streamlined our company processes and enhanced team coordination across multiple offices.
VeronikaThe most cost-effective CRM system available, providing all necessary features in one intuitive platform.
AlumaReview Summary
This software solution is best for financial services. Our firm is now able to manage all financial and banking processes. With its low-code platform and BPM technology, our organisation can automate business-related processes. It easily syncs with other software and apps.
Packages
Pricing Type
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Flat Rate
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
Available Packages
Standard$25 Per Month -
Salesforce CRM is the world's #1 CRM platform, trusted by over 150,000 customers worldwide. Salesforce CRM is the future of CRM. With its cloud-based architecture, Salesforce CRM is always up-to-date and secure. ... read more about Salesforce CRM
Made the jump up and never looked back
reviewed by: Michelle Wu, CMO at Priority Home BuyersEntry Level Price$25 Per MonthFree Trial30 Days25% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
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Accounting
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Logistics-supply-chain
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Marketing-advertising
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
- Chat
- Phone
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24x7 Support
Training
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Webinar
Knowledge Base
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Help Guides
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Video
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Blog
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Case Studies
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On-Site Training
Reviews
What User‘s Say
Made the jump up and never looked back
Michelle Wu, CMO at Priority Home BuyersSalesforce is designed for companies with larger sales staff and more complex business models.
Omer Usanmaz, CEO & Co-Founder at QooperSalesforce CRM's robust features allows us to manage entire business with just a few clicks.
Vartika Kashyap, Chief Marketing Officer at ProofHubReview Summary
We at Priority Home Buyers switched from Podio last year and the difference is 10fold uin terms of KPI tracking and sales automation. I wouldn't recommend it unless you are hyper focused on keeping your call metrics organized in one place, and are operating primarily outbound as a real estate investor. But for us it worked wonders.
Packages
Pricing Type
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Per User
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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30 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
Available Packages
Standard$25 Per Month -
Keap is a cloud-based CRM system that helps small businesses to close deals faster. It offers a unique set of features like AI-powered insights, Email tracking & calls analytics that is designed ... read more about Keap
Keap honest review
reviewed by: Aman, Owner at KeapEntry Level Price$249 Per MonthFree Trial14 Days20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Sales Automation
- Workflow Automation
Key Details
Industries
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Accounting
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Information-technology-services
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Logistics-supply-chain
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Marketing-advertising
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
- Chat
- Phone
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24x7 Support
Knowledge Base
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Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Keap honest review
Aman, Owner at KeapKeap helps us to obtain constructive sales leads for our business
Jonathan Tian at CredityelpEmail marketing Tool
Jarrod Partridge, Founder at F1 ChronicleReview Summary
Using Keap has been a generally positive experience. As an all-in-one CRM and marketing automation tool, it provides a lot of value for small businesses and entrepreneurs. The interface is clean and intuitive, making it easy to get started even for users with limited technical experience. The platform's ability to automate repetitive tasks, manage customer data, and streamline communications is something that really sets it apart from other CRMs. However, it does have a learning curve, especially when it comes to more advanced features like workflow automation and email marketing campaigns. The support documentation is quite helpful, but I found that I needed to spend some time experimenting with the different tools to fully understand their capabilities.
Packages
Pricing Type
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Flat Rate
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
-
Monthly Payment
-
Quote Based
Available Packages
Standard$249 Per Month -
Zoho CRM is a cloud-based, AI-powered customer relationship management (CRM) software that helps businesses of all sizes grow and scale by providing a 360-degree view of their customers. With Zoho CRM, businesses ... read more about Zoho CRM
Best CRM Software
reviewed by: Arvind Upadhyay, Digital Marketing ManagerEntry Level Price$14 Per MonthFree Trial15 Days20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
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Accounting
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Financial-services
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Logistics-supply-chain
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Marketing-advertising
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
-
iPhone/iPad
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Android
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
-
On-Site Training
Reviews
What User‘s Say
Best CRM Software
Arvind Upadhyay, Digital Marketing ManagerZoho CRM offers great integrations with other services that easily allow us to extend the platform’s functionality
Davin Joseph, CEO at My Enamel PinsZoho CRM is very easy to use and is perfect for small businesses as well
Radhika Gupta, Founder at One Digital LandReview Summary
Well, I have already used Freshsales but the workflow feature of Zoho CRM is the best in the world. There is not any comparison of Zoho CRM. Really!
Packages
Pricing Type
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Per User
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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15 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
Available Packages
Standard$14 Per MonthIntegration
Integrated With
- WooCommerce
- Xero
- Google Drive
- KrispCall
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HubSpot CRM is more than just a CRM system. It's a complete business growth platform that helps attract, engage, and delight customers. HubSpot CRM is the perfect tool for businesses & also ... read more about HubSpot CRM
A Powerful CRM for Marketing and Sales Alignment
reviewed by: John AlexanderEntry Level PriceFree versionFree TrialAvailable15% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
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Accounting
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Logistics-supply-chain
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
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Web-based
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Online Training
Reviews
What User‘s Say
A Powerful CRM for Marketing and Sales Alignment
John AlexanderUnleashing the Power Mailchimp
Sachin Kumar, Social Media Marketing Manager at kamala FarmsHubSpot is too good!
Arvind Upadhyay, Digital Marketing ManagerReview Summary
HubSpot CRM has been an essential tool in streamlining our inbound marketing and sales processes. Its user-friendly interface, seamless automation, and deep integrations with other tools make it a go-to choice for managing customer relationships. The platform is intuitive, making it easy to track leads, nurture them with automated workflows, and gain valuable insights through its analytics.
Packages
Pricing Type
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Free
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
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Freshsales is a cloud-based CRM that helps the sales team to close more deals faster & never stop selling. With Freshsales' mobile app, you can easily track your sales pipeline, manage your ... read more about Freshsales
Freshsales is cost-effective and has a very easy learning curve
reviewed by: Madilyn Hill, CEO at TruepersonfinderEntry Level Price$9 Per MonthFree TrialAvailable20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
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Accounting
-
Logistics-supply-chain
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Freshsales is cost-effective and has a very easy learning curve
Madilyn Hill, CEO at TruepersonfinderComprehensive CRM tool which blends in with your organizational needs
Stella Scott, Co-founder at EasyPaydayLoanMost affordable CRM with best features and functionalities
Gautham Ramakrishnan, Head of Marketing at ZomentumReview Summary
We Truepersonfinder are using Freshsales for our organization. We haven't had to invest heavily in training. There is a free plan as well that helped us to find out about its real-time viability before investing it hugely. We use it daily to track the customer journey and ticket dispersal. Its AI, Freddy, guides us to close a deal that has high potential. It really saves us time and effort in closing a deal. While we mostly loved it, we missed the internet-scraping lead generation feature during its use.
Packages
Pricing Type
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Per User
Preferred Currency
-
USD ($)
Free Version
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Yes
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$9 Per Month -
Dynamics 365 software smartly helps small and medium businesses to function in a hyperconnected way aligning right from customer intake to customer retention. This cloud-based software integrates well with ERP features to ... read more about Dynamics 365
Smooth integration with almost any tool.
reviewed by: Vadym KovalevskyiEntry Level Price$65 Per MonthFree Trial30 Days20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Custom Dashboard
- Mobile Access
- Reporting
- Security
- Workflow Automation
Key Details
Industries
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Health-wellness-fitness
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Hospital-health-care
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Nonprofit-organization-management
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Retail
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Windows
Support
- Chat
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Smooth integration with almost any tool.
Vadym KovalevskyiI am having great experience of various CRM for many years, I'd love to chime in!
Mike Falahee at Marygrove Awning Co. MichiganBest CRM and top Microsoft Dyanamics 365 Partners in US
Pankaj MishraReview Summary
Everyone involved was impressed by the organization of the training and effectiveness of it. They offered us the ability to call anytime if we have any issues.
Packages
Pricing Type
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Per User
Preferred Currency
-
USD ($)
Free Version
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No
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
-
Quote Based
Available Packages
Standard$65 Per Month -
Apptivo, an easy CRM is the best pick for your business with multiple options that offer flexibility. Apptivo's Kanban view presents you with the real-time status of the leads and opportunities to ... read more about Apptivo
Apptivo is a powerful help desk system that allows support agents to interact with customers, follow-ups and resolve queries.
reviewed by: Gavin DoltonEntry Level Price$10 Per MonthFree Trial30 Days13% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
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Construction
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Education-management
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Human-resources
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Information-technology-services
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Marketing-advertising
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Reviews
What User‘s Say
Apptivo is a powerful help desk system that allows support agents to interact with customers, follow-ups and resolve queries.
Gavin DoltonApptivo simplifies our process of managing all the needs of our company
Radu Tyrsina, CEO & Founder at Windows ReportApptivo CRM is the most robust software you will come across, which helps you grow your business.
Maria A. McDowell, Founder at EasySearchPeopleReview Summary
Fantastic experience, this help desk solution has plenty of features. This has made my life at work so much easier. Initially, I had some problems with it but after reaching out to the customer support team, my issues got resolved.
Packages
Pricing Type
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Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$10 Per Month -
Monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape their workflows and projects, code-free, with a platform that ... read more about monday.com
monday.com makes our team collaboration, daily operations easier
reviewed by: Manjuri Dutta, Content Editor at HR StacksEntry Level Price$12 Per MonthFree TrialAvailable5% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
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Accounting
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Banking
-
Design
-
Financial-services
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Management-consulting
Licensing & Deployment
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Proprietary
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Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
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In-person
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
On-Site Training
Reviews
What User‘s Say
monday.com makes our team collaboration, daily operations easier
Manjuri Dutta, Content Editor at HR StacksThe platform is an affordable workflow platform for small business
Jared Bauman, Co-Founder at 201 CreativeMonday.com has given our employees faster and easier access to their tasks
Anthony Martin, Founder and CEO at Choice MutualReview Summary
Our team at HR Stacks have been using monday.com to manage our content flow and daily operations. The software makes it easier for our team to communicate quickly and keep everyone in the team about the progress of work. We use the product to plan, collaborate and communicate about various tasks. While some of our team members took time to understand the interface, it is a very handy solution to manage our daily operations.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$12 Per Month -
vCita makes running your business a breeze: Easily keep track of your interactions with customers by keeping notes & viewing clients' payment history from a friendly dashboard. Manage your billing in no ... read more about vCita
vCita is sufficient for my needs and very effective software.
reviewed by: Nitya ParsaEntry Level Price$19 Per MonthFree Trial14 Days18% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Chat
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
Reviews
What User‘s Say
vCita is sufficient for my needs and very effective software.
Nitya ParsavCita is an all-in-one CRM solution and a large business management platform suitable for various types of businesses.
Anonyms UservCita has been a very important part of our organisation.
Anonyms UserReview Summary
I have been with another company for many years, and then I found vCita, it is great just what I needed. With their automatic reminders for the people, I don’t have to spend time calling them up. I have no glitches with this software. software looks great and customers are linked right to us. the scheduler is connected to my personal calendar which allows me to work when/ how I want to live, too. Whether they want to ask a question, book an appointment or are ready to sign a contract it's right there on the home page. I would definitely recommend using their services when a new business.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$19 Per Month -
Turn clustomers into customers. Personalize every email for every customer using real-time behavioral data and automated triggers with Intuit Mailchimp, the #1 email marketing and automation platform. It helps businesses of all ... read more about Intuit Mailchimp
it's a good SaaS software for email marketing Campaigns.
reviewed by: Harshitha Venkatrathnam, looking job as fresher in digital marketing with certification in digital marketing at ulketzEntry Level Price$25 Per MonthFree TrialN/A10% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
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Computer-software
-
Information-technology-services
-
Marketing-advertising
-
Market-research
-
Telecommunications
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
-
Whitepapers
-
On-Site Training
Reviews
What User‘s Say
it's a good SaaS software for email marketing Campaigns.
Harshitha Venkatrathnam, looking job as fresher in digital marketing with certification in digital marketing at ulketzTransforming Email marketing for businesses
AYUSH GUPTA, C Parts Expert at LPS Bossard PVT LTDEasy to use email marketing platform with a host of features
Brad Russell, Founder at Digital HitmenReview Summary
It makes Email marketing Campaigns easy. It helps to reach business goals. It is one of the best Market Automation platforms. It ranks best in email marketing platforms.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$25 Per MonthIntegration
Integrated With
- QuickBooks Commerce
- Shopify
- Squarespace
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Our mission is to make it simple for you to run your business. At Simply we have a hand picked team of professional individuals. We are all dedicated to develop and provide ... read more about Simply CRM
Easy to manage and work with Simply
reviewed by: Kelly Hadous, Sales Specialist at SocageEntry Level Price$15 Per MonthFree Trial14 Days34% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
Key Details
Industries
-
Education-management
-
Hospital-health-care
-
Human-resources
-
Nonprofit-organization-management
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Easy to manage and work with Simply
Kelly Hadous, Sales Specialist at SocageOffers easy solution to integrate the third party software and services
Chris Medley at ERA RealtyA pathfinder to complex business processes, optimization thoroughly and quickly
Kornelius BendtReview Summary
A handy tool that can make your business go with ease. The ideal part of this tool is the automation and business connections. The price comparison is satisfying and competitive too.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$15 Per MonthIntegration
Integrated With
- Intuit Mailchimp
-
Solid Performers CRM is one of the very few SAAS CRM Software which is capable of performing multiple functions which, includes lead management, Lead Followup Management, Client Management, Client Followup management, Lead ... read more about Solid Performers CRM
CRM which has got stuffs at a minimal investment
reviewed by: Super AdminEntry Level Price$15 Per MonthFree TrialAvailable18% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
Key Details
Industries
-
Construction
-
Education-management
-
Hospital-health-care
-
Human-resources
-
Real-estate
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Email
- Chat
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
On-Site Training
Reviews
What User‘s Say
Good for Small and Medium Scale Enterprises
Sadik BashaGreat tool and I really like their chatbot
VishnuSimple and great CRM tool
AlwinReview Summary
I work with a 100+ team members and this system is suitable to match our requirement. But, I am not sure whether it can handle a team of 1000+ users. I think it has got the capability.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$15 Per MonthIntegration
Integrated With
- Zapier
-
ActiveCampaign CRM software is built considering every stage of the customer journey. The software provides a customized dashboard to fit any size B2B, B2C, and eCommerce businesses. This AI-integrated software offers end-to-end ... read more about ActiveCampaign
Active Campaign is super easy to manage complex email marketing campaigns
reviewed by: Rakshit Panchal, Marketing Specialist at Sydney Digital AgencyEntry Level Price$15 Per MonthFree Trial14 Days14% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
Key Details
Industries
-
Accounting
-
Computer-software
-
E-learning
-
Financial-services
-
Health-wellness-fitness
-
Logistics-supply-chain
-
Marketing-advertising
-
Professional-training
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
On-Site Training
Reviews
What User‘s Say
Active Campaign is super easy to manage complex email marketing campaigns
Rakshit Panchal, Marketing Specialist at Sydney Digital AgencyActiveCampaign’s intuitive interface and robust feature set, we can quickly create custom email sequences
Sarah Gibson, Director at Proactive HealthcareI would recommened ActiveCampaign for your business and experience the best results.
Jon Torres, Founder at Jon TorresReview Summary
We at Sydney Digital Agency use Active Campaign for email automation to send emails frequently about our blogs and the latest updates of our services for the last three years. It's super easy to manage complex email marketing campaigns. You can also segment campaigns according to your services by including tags and lists. When you require to scale up, it's quite pricey.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$15 Per Month -
Pipedrive is the perfect CRM system for businesses that want to close more deals and grow their business. It's easy to use, affordable, and packed with features that can help you take ... read more about Pipedrive
A Powerful and User-Friendly CRM for Sales Teams
reviewed by: SANeForce, Digital Marketing at SANeForceEntry Level Price$12 Per MonthFree Trial14 Days20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
-
Accounting
-
Logistics-supply-chain
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
A Powerful and User-Friendly CRM for Sales Teams
SANeForce, Digital Marketing at SANeForcePipedrive Experience
Marketing Executive at SAN Logistik ParkPipedrive utilizes a machine learning sales assistant, which is highly accurate.
Thomas Hawkins, CEO at Electrician Apprentice HQReview Summary
Pipedrive is an intuitive and feature-rich CRM that streamlines sales processes efficiently. Pipedrive has been a game-changer in managing our sales pipeline effectively. Its visual interface, automation features, and seamless integrations make it a great tool for tracking leads and closing deals. The ability to customize pipelines and automate tasks has significantly improved productivity. While the platform is excellent for small to mid-sized businesses, larger enterprises may find some limitations in advanced reporting and customization. Pipedrive offers a highly intuitive drag-and-drop interface, making it easy to manage deals and track progress. The automation features, such as email follow-ups and activity reminders, help ensure that no lead is missed. The integration with third-party apps like Slack, Zapier, and Google Workspace enhances collaboration and workflow automation.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$12 Per MonthIntegration
Integrated With
- Zapier
- Slack
- Stripe Billing
- QuickBooks Online Advanced
- Asana
- Trello
-
Our scheduling automation platform helps individuals, teams, and organizations globally automate the meeting lifecycle by removing the back and forth with scheduling. Our platform enables companies to close deals, hire candidates, build ... read more about Calendly
Best appointment scheduling software
reviewed by: Blogger at bestgriddleinfoEntry Level Price$10 Per MonthFree Trial14 Days10% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
-
Education-management
-
Higher-education
-
Human-resources
-
Information-technology-services
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Email
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Best appointment scheduling software
Blogger at bestgriddleinfoIt has a great workflow automation process that saves time
Ellie Walters, CEO at FindPeopleFasterThe software has streamlined our appointment scheduling and has helped us better serve our clients
Thomas Costello, Founder and CEO at ReachRightReview Summary
We bestgriddleinfo.com are happy customer of Calendly. This scheduling software is like having a personal assistant that never sleeps. It seamlessly syncs with your calendar, effortlessly eliminates double bookings, and makes scheduling a breeze. Say goodbye to endless email chains and hello to efficiency. Calendly is a must-have tool for anyone looking to reclaim their time and stay organized.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$10 Per Month -
Bitrix24 CRM is the perfect tool for businesses that want to close deals faster. Bitrix24 CRM helps businesses track their leads, qualify them, and move them through the sales pipeline and automate ... read more about Bitrix24
Streamlining Collaboration: A Comprehensive Bitrix24 Review
reviewed by: Neetika Jain , HR Specialist at Icarus Builders and Developers Pvt. Ltd.Entry Level Price$49 Per MonthFree Trial15 Days4% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
-
Accounting
-
Banking
-
Business-supplies-equipment
-
Computer-hardware
-
Computer-software
-
Construction
-
Consumer-services
-
Executive-office
-
Financial-services
-
Hospital-health-care
-
Insurance
-
Nonprofit-organization-management
-
Retail
-
Staffing-recruiting
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinar
Reviews
What User‘s Say
Streamlining Collaboration: A Comprehensive Bitrix24 Review
Neetika Jain , HR Specialist at Icarus Builders and Developers Pvt. Ltd.Bitrix24 has a user-friendly approach to project management and communication which has simplified our daily operations.
Audrey HodgesBitrix24 has transformed the way we operate by replacing multiple services with a single, integrated ecosystem.
AnonymousReview Summary
Using Bitrix24 has been an illuminating experience in streamlining collaboration and boosting productivity within our team. The platform's multifaceted features offer a comprehensive solution for communication, project management, and CRM. The intuitive interface makes navigation effortless, while the wide array of tools caters to diverse needs, from task delegation and file sharing to time tracking and client management. The integration of communication channels like chat, video conferencing, and email within a unified platform fosters seamless interaction among team members, reducing the need for external applications. Additionally, the customizable workflows and automation options have significantly optimized our processes, saving time and minimizing errors. Overall, Bitrix24 has proven to be an invaluable asset in enhancing efficiency and fostering collaboration within our organization.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
15 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$49 Per MonthIntegration
Integrated With
- Intuit Mailchimp
- Slack
- Salesforce CRM
- office365
- Xero
- Zapier
- QuickBooks Online
- Google Drive
- HubSpot CRM
-
ClickUp is a project management software company that provides an all-in-one platform to improve workplace efficiency and collaboration. Founded in 2017 by Zeb Evans and Alex Yurkowski, ClickUp has grown rapidly to ... read more about Clickup
ClickUp helped in managing tasks as it is easy to understand and use
reviewed by: Cayla Thurman, Business Reputation Consultant at RizeEntry Level Price$7 Per MonthFree TrialN/A5% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- File Management
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Computer-software
-
Construction
-
Human-resources
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
ClickUp helped in managing tasks as it is easy to understand and use
Cayla Thurman, Business Reputation Consultant at RizeBeacause of Prima it's been a positive move for everyone in my company
Annie Ricci, E-commerce and Digital Marketing Expert at PrimaClickup allows us Smooth real-time internal communications within the organization
Ram Chaitanya, Founder at Be ZenReview Summary
We Rize use ClickUp. As a Business Reputation Consultant, ClickUp helped in managing tasks as it is easy to understand and use. The layout is simple and intuitive in creating tasks, and ticking them off once done. It is easy to prioritize tasks and assign them to a respective person as per project needs. ClickUp also made it easy for our team to communicate, share files, and stay updated on tasks. It helped us keep track of our workload effectively. We could create task hierarchies and set dependencies, which made managing complex projects easier. Customizing it according to priority and who is assigned to it is a breeze.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$7 Per MonthIntegration
Integrated With
- Slack
- GitLab
- GitHub
- Webhooks
- HubSpot CRM
- Everhour
- Toggl Track
- OneDrive
- Dropbox
- Box
- Intercom
- Zendesk Guide
- Zapier
-
EngageBay is an All-in-One CRM software that allows you to Store unlimited contacts and build stronger relationships by keeping track of all your customer details in one place. It offers unique features ... read more about EngageBay
Engage Bay has allowed us to automate our brand’s marketing processes which enables us to save time
reviewed by: Lucia Jensen, CEO at WeLoansEntry Level Price$12.74 Per MonthFree TrialN/A10% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Computer-software
-
Consumer-services
-
Education-management
-
E-learning
-
Higher-education
-
Information-technology-services
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Engage Bay has allowed us to automate our brand’s marketing processes which enables us to save time
Lucia Jensen, CEO at WeLoansMy handy business tool.
Eric F MonteraEngageBay - A Revolutionary all-in-one system
Crypto13Review Summary
We WeLoans have been using Engage Bay since the company started, and it has helped us identify new opportunities, ensure customers are satisfied, and convert our webpage visitors, among other solutions. Engage Bay is the CRM software we use in our company once a week to track our marketing, support, and sales team. In addition, Engage Bay streamlines tracking customer details by allowing us to store unlimited contacts that help us build strong relationships with our clients.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$12.74 Per MonthIntegration
Integrated With
- Zapier
- Xero
- mailgun
- Mandrill
- Postmark
- SendGrid
- PieSync
-
SharpSpring is a comprehensive CRM software with a full-funnel sales and marketing automation facility ideal for marketing agencies and small to medium businesses. Right from creating a lead, to closing a sale, ... read more about SharpSpring
All in one CRM,marketing,sales tool
reviewed by: Bailey Witt, MBAEntry Level PriceContact vendorFree TrialN/A20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Email Integration
- File Management
- Lead Management
- Reporting
- Sales Automation
Key Details
Industries
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Infographics
-
Case Studies
Reviews
What User‘s Say
Dynamic tracking and email software
Brett Downes, Founder | SEO, Link Building Geek at HaroHelpersMarketers: SharpSpring is the best option to do Digital Marketing. Believe it !!!
Luiz Conte, CMO at Inbound BrasilLoyal SharpSpring user for over 5 years
John HeenanReview Summary
Being a founder of HaroHelpers, I use a software called sharp spring . This is a dynamic tracking and email software that sections users depending on what they originally looked at or done on the website.
Pro’s
Simple to learn and easy to set up workflows.
Has fantastic customer support and great demo introductions.
Integrated with existing software we had.
Fantastic Value for Money
Con’s
It’s a bit buggy and can be hard to work out errors.
Slows down website more than we’d like due to size of it.
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
Organize your work your way with Airtable. An all-in-one collaboration software, Airtable combines the power of a relational database with the flexibility and ease of use of a spreadsheet. It works across ... read more about Airtable
Airtable is like an advanced spreadsheet that handles simple and complex datasets
reviewed by: Alex Contes, Co-Founder & SaaS Expert at Review GrowerEntry Level Price$20 Per MonthFree TrialN/A10% in CRM SoftwareFeatures
- Calendar & Task
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Security
Key Details
Industries
-
Education-management
-
Events-services
-
Financial-services
-
Human-resources
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
On-Site Training
Reviews
What User‘s Say
Airtable is like an advanced spreadsheet that handles simple and complex datasets
Alex Contes, Co-Founder & SaaS Expert at Review GrowerAirtable is highly recommendable as it is intuitive and user-friendly
Ouriell Lemmel, CEO and Founder at WinItAirtable has an intuitive interface and is perfect to serve your team's needs
Mike Owens, Digital Marketing and Growth Director at Web Hosting AdvicesReview Summary
We Review Grower use Airtable. My preference for project management software goes to Airtable. If your company is currently utilizing Microsoft Excel or Google Sheets for project management but is looking to upgrade, Airtable is the way to go. While its spreadsheet-like interface is its most recognizable feature, it supports additional project views like Kanban card stacks, galleries, grids, calendars, and Gantt/timeline charts. Since it can be easily integrated with other systems, this program is useful for any business that relies heavily on data. Dropbox and Salesforce data imports are supported, for instance. Alternatively, you can collect information from the project's participants, target users, or beneficiaries by making a form and sending them a link. Then, use premade templates and simple drag-and-drop tools to examine data from various angles, monitor data utilization, and plan accordingly.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$20 Per Month -
SugarCRM is a CRM that's built for the future of sales. It's packed with features that help you close deals faster and continuously evolve with the latest developments. SugarCRM is easy to ... read more about Sugar CRM
Better than other open source CRMs
reviewed by: Shailesh Chaudhary, Digital Marketing Executive at Taction Software LLCEntry Level Price$19 Per MonthFree TrialAvailable25% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
-
Whitepapers
-
On-Site Training
Reviews
What User‘s Say
OK CRM for small businesses - still lacking
Kelly Wasden, Enterprise Accounts at MotivositySolid CRM
Zeke Becerra, Regional Sales Manager at Dbvisit SoftwareGreat system that can accomplish all the functionalities
Joseph Sloan, Marketing & Communications Coordinator at Advice MediaReview Summary
I want to like SugarCRM but after using it for well over 2 years as both user and admin, I have a real hard time recommending it to any business that is scaling fast. It's clunky in reporting, weird with opportunity creation. They updated the UI a bit, but that basically means they just repurposed the same buttons and added some more color to the overall look and feel. It's definitely an upgrade, but nothing like CopperCRM (Prosperworks) and SalesForce or even Hubspot. It's OK for a small business as they are starting out because it is somewhat easy to navigate, but with the lack or reports and overall clunkiness, I have a hard time recommending when there are so many great CRM's out there to accomplish your needs.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$19 Per Month -
InsureCRM Software, a fully functional insurance CRM software, is one of the initiatives by Damco to empower insurers with digital capabilities to provide superior customer experiences. The agile platform is one of ... read more about InsureCRM
Good solution
reviewed by: Alora Grace, Business Growth Strategist at BROWNING INSURANCE AGENCY, INC.Entry Level PriceContact vendorFree TrialN/A100% in CRM SoftwareFeatures
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
-
Insurance
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Good solution
Alora Grace, Business Growth Strategist at BROWNING INSURANCE AGENCY, INC.Improved Our Workforce Efficiency Significantly with Robust Insurance CRM software
Brad Medapalli at IT Consulting FirmDamco Helped us Build Integrated CRM for Managing Insurance Applicants
Martin Noah at BCVReview Summary
InsurCRM is a powerful insurance CRM software. It has a user-friendly interface, which has made user-adoption a breeze. I also like its integration capabilities. All in all, it is a valuable asset for insurance businesses looking to improve relationships with customers.
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
Insightly is a cloud-based CRM that's built for collaboration. With Insightly, you can easily track your tasks, collaborate with your team, and stay on top of your deadlines. Insightly also offers a ... read more about Insightly
Insightly is marketing automation to create personalised marketing campaigns, and automate business processes.
reviewed by: Beata MccarthyEntry Level Price$29 Per MonthFree TrialAvailable25% in CRM SoftwareFeatures
- Calendar & Task
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Accounting
-
Logistics-supply-chain
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Insightly is marketing automation to create personalised marketing campaigns, and automate business processes.
Beata MccarthyInsightly has increased productivity of our organization as a whole
Valerie Barnett, Founder at PleasingCareIt's best for us because it offers not just CRM-specific functionality but also project management functions.
David Lee, CEO at Inyouths LED MirrorsReview Summary
Amazing marketing tool, I’ve just started using this software and I am finding it to be pretty user-friendly. It works for me perfectly. It is not only perfect but the best for marketing automation. I am able to do multiple things needed for my business.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$29 Per Month -
Funnel CRM is a cloud-based CRM software that caters to more than 2000 small businesses such as agencies, developers, personal trainers, designers, service professionals, consultants, freelancers, and many more. It has modules ... read more about Funnel CRM
Lead Generation through Cold Calling
reviewed by: Ovais AhmadEntry Level Price$10.00 Per MonthFree Trial14 Days50% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- File Management
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Reviews
What User‘s Say
Lead Generation through Cold Calling
Ovais AhmadGreat
Heidi Sullivan, SVP, Product & Marketing at UpCityBest CRM for digital agencies.
Gohar Leghari, Ruby On Rails Developer at Buzz InteractiveReview Summary
We have worked with them from 2018 till 2019. They helped us to grow our client base. Our experience was amazing working with them. The coordination between our teams was great. We managed to close many deal. Everything was completed on time and with 100% accuracy
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$10.00 Per Month -
Dolibarr ERP & CRM is an Open Source and free software package to manage companies, freelancers or foundations. We can say Dolibarr is an ERP or CRM. You enable only the feature ... read more about Dolibarr
Excellent software for small companies
reviewed by: Benoit GirardotEntry Level PriceFree versionFree TrialAvailable10% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Custom Dashboard
- Forecasting & Analytics
- Pipeline Management
- Reporting
- Security
- Workflow Automation
Key Details
Industries
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
On-Site Training
Reviews
What User‘s Say
Excellent software for small companies
Benoit GirardotRole : Communication officer at ATM Consulting
Brengre CHAVANIS, Attachée commerciale et communication at ATM ConsultingIt does the job and more
Laurent Destailleur, Open Source expert and Manager of Bordeaux agency at TECLIB'Review Summary
A great software that ticks all the boxes for me: not expensive, comprehensive functions, solid and stable, can be used easily on Windows, Mac, plus iPad (and iPhone) via Safari. A great tool I use every day for my small company.
Packages
Pricing Type
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Free
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Close CRM software can easily create a route of growth for your business. It increases the sales team's productivity with sales force automation by taking care of core operations. The integrated reporting ... read more about Close
reviewed by: Kyle Stremme 🦄, VP of Multi Unit and Franchise System Growth at FetchRevEntry Level Price$49 Per MonthFree Trial14 Days70% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Accounting
-
Logistics-supply-chain
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
Support
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Close is a powerful and easy to use CRM
Erik Zahnlecker, Co-Founder, COO at Allocate.aiMost complete & easy-to-use CRM
Joe GattoStraight to the point and no added mess
David Lee, Manager at CPD Online CollegeReview Summary
Close has an intuitive user interface and is supercharged by its many available integrations. We leveraged the Zapier integration and in doing so automated a good portion of the work we were previously doing manually. It was as if we added another member to our team. Highly recommend
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$49 Per Month -
Taskeo strives to become a go-to tool for all those companies that grew tired of using several apps to manage their activities. Businesses of all kinds can easily adopt it, making Taskeo ... read more about Taskeo
Serves as a reliable tool to keep everything in check.
reviewed by:Entry Level Price$5 Per MonthFree TrialN/A10% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Pipeline Management
- Reporting
- Workflow Automation
Key Details
Industries
-
Hospital-health-care
-
Human-resources
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
Serves as a reliable tool to keep everything in check.
Taskeo solidifies our workflow, it's our go-to tool for project management.
Taskeo is just Brillant, polished and feature-rich, scheduling software.
Surendra JhaReview Summary
Taskeo's Appointment Scheduling feature has been a game-changer for our team, particularly in ensuring our clients are well-informed about upcoming meetings. With busy schedules, the risk of forgetting these crucial tasks is high, but Taskeo has effectively addressed this issue by automating reminders. Integration with the CRM has allowed us to maximize sales opportunities, providing a seamless experience for both our team and clients. It's important to note that each module comes with a separate charge. This could pose a consideration for those on a budget, as subscribing to all modules may not be feasible. Taskeo has incorporated essential features, and the convenience of Zoom, Stripe, CRM integration, and time tracking adds to its overall appeal. I must say I'm overall satisfied with the solution, and I haven't encountered any major issues. For those considering Taskeo Appointment Scheduling, I highly recommend this tool.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
One-Time Payment
Available Packages
Standard$5 Per Month -
Agile CRM is an All-in-One CRM software that supercharges your sales, marketing, and service. Agile CRM's unique features and latest developments help businesses close deals faster in a number of ways. For ... read more about Agile CRM
Comprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses.
reviewed by: Anonyms UserEntry Level Price$9.99 Per MonthFree TrialN/A15% in CRM SoftwareFeatures
- Calendar & Task
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Marketing-advertising
-
Retail
-
Wholesale
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
-
On-Site Training
Reviews
What User‘s Say
Comprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses.
Anonyms UserComprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses.
Anonyms UserAgile CRM is an Affordable, Easy-to-Use Platform and has been great for building our business
Jorge Vivar, Creative Director at ModeReview Summary
It is one of the best and easy-to-use tools that allow automating complicated tasks that are helpful for the marketing sector like automating emails and appointment scheduling. It has more knowledge-based functionalities and features like building landing pages, generating reports, capturing forms and customers data precisely and some more features can be added after upgrading to another plan. They provided online training videos to support our work process. Overall, it is a great marketing tool to boost the sales of businesses.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$9.99 Per Month -
Nimble CRM enriches contacts with social and business data, streamlines workflows, and works across all channels. Ideal for relationship-focused sales professionals, solopreneurs, and business teams. A relationship-focused CRM for your entire team. ... read more about Nimble
Nimble is an industry-leading CRM for contact management solutions.
reviewed by: Anonyms UserEntry Level Price$24.90 Per MonthFree Trial14 Days34% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Custom Dashboard
- Forecasting & Analytics
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
Key Details
Industries
-
Accounting
-
Logistics-supply-chain
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Chat
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
On-Site Training
Reviews
What User‘s Say
Nimble is an industry-leading CRM for contact management solutions.
Anonyms UserNimble is a software that helps us track relationships with our consumers.
Lorie Carson, Founder at RealPeopleFinderNimble is essential in helping our small team with this vital aspect of our business
Evan McCarthy, CEO at Sporting SmilesReview Summary
Nimble is a perfectly good CRM tool for social sales and marketing that allows small businesses to store and organize all the contacts for follow-up reminders and to generate new leads. It easily incorporates Office 365 and some Google apps. This app provides great interaction between the customers and also it is very cost-effective. Its enhanced CRM systems are integrated with the communication power of social media and collaborative tools. Nimble has some nice features like Quotes, list management, customer support, referral tracking and many more.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$24.90 Per Month -
Copper CRM software helps businesses focus on growth while taking care of different aspects of sales. It provides automated tools and integrations to regulate recurring tasks and save companies' resources. Customer communication ... read more about Copper
My Trademark Firm is Organised thanks to Copper
reviewed by: Brian Goldberg, Founder & Executive Director at Trademark.Ventures InternationalEntry Level Price$25 Per MonthFree Trial14 Days50% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
-
Accounting
-
Information-technology-services
-
Logistics-supply-chain
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Mac
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
On-Site Training
Reviews
What User‘s Say
Amazing Integration with Google Apps
Ben Camp, CEO at RehabPathGetting Better Each Quarter
John Ripley, National Seminar Speaker, Federal Employee Retirement Income Expert, Safe Money Advocate at Smarter Retirement SolutionsMy Trademark Firm is Organised thanks to Copper
Brian Goldberg, Founder & Executive Director at Trademark.Ventures InternationalReview Summary
I love the Google Apps integration, and used Copper (then Prosperworks) for close to 2 years. I ended up getting a really great offer to use a competitor and switched but I would definitely recommend Copper to anyone. I ran into some problems with the email tracking being buggy, and I think their intro price doesn't include enough features to compete well with their competitors.
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$25 Per Month -
Leadsquared is a powerful CRM tool for small and large businesses. The CRM tool puts organizations at the top of their customer management strategies with features like marketing automation, lead management, and ... read more about LeadSquared
LeadSquare is a business friendly CRM which is easy to understand and use.
reviewed by: Commitbiz, Founder and CEO at Commitbiz LLCEntry Level PriceContact vendorFree TrialN/A20% in CRM SoftwareFeatures
- Contact Management
- Collaboration Tools
- Email Integration
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Computer-software
-
Education-management
-
E-learning
-
Financial-services
-
Higher-education
-
Information-technology-services
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blogs
-
Case Studies
-
On-Site Training
Reviews
What User‘s Say
LeadSquare is a business friendly CRM which is easy to understand and use.
Commitbiz, Founder and CEO at Commitbiz LLCLeadSquared is an all-in-one marketing automation solution that allows its users to acquire customers online and manage sales.
Anonymous UserGreat to manage landing pages
Arpan Shah, Founder at Intricare TechnologiesReview Summary
We have been using their CRM for lead capturing and nurturing. So far we have converted a good number of leads from cold to hot leads.
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
ZoomInfo empowers business-to-business sales, marketing, and recruiting professionals to hit their number by pairing best-in-class technology with unrivaled data coverage, accuracy, and depth of contacts. Find and connect with your ideal customer. ... read more about ZoomInfo
Amazing Platform!
reviewed by: Mariam oklaEntry Level PriceContact vendorFree TrialN/A33% in CRM SoftwareFeatures
- Contact Management
- Collaboration Tools
- Lead Management
- Mobile Access
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Case Studies
-
On-Site Training
Reviews
What User‘s Say
Amazing Platform!
Mariam oklaGreat resource
Karen ForesterZoomInfo Helps me Close Deals
Gabby AbbasReview Summary
ZoomInfo is one of the best platforms I have invested in for my Inside Sales team. This has really helped us build up our contact database. We have gotten deeper into accounts that we weren't able to before because of the information we were able to find in ZoomInfo. We have also built relationships with those that we did not have before. Highlight recommend this to anyone interested, especially those in a sales role.
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
InfoFlow is a perfect CRM solution for SMEs. The software offers all basic CRM features at an affordable price. Users can harness the power of tools like document management, task management, and ... read more about InfoFlo
InfoFlo is an all-in-one and easy-to-use CRM software that is perfect for a management solution to track and manage contacts automatically.
reviewed by: Nathan MendezEntry Level Price$30 Per MonthFree Trial30 Days25% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Forecasting & Analytics
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
Key Details
Industries
-
Banking
-
Financial-services
-
Hospital-health-care
-
Insurance
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Reviews
What User‘s Say
InfoFlo is an all-in-one and easy-to-use CRM software that is perfect for a management solution to track and manage contacts automatically.
Nathan MendezInfoFlo is a feature-rich CRM solution to manage customer relations designed to improve business productivity.
Anonyms UserInflo CRM has solved many issues that we have faced in our organisation by simply streamlining the usual process.
Anonyms UserReview Summary
I like this software for giving us all information related to customers such as emails, contacts and other records. This software can be accessed online which makes it a great choice for teams that are working remotely. It is useful for small to midsize all kinds of organizations. It is easily integrated with other systems.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$30 Per Month -
Oorwin, a San Francisco based SaaS platform offers a diverse suite of products across Recruitment, Sales, and HR to foster productivity and growth for staffing agencies and consulting companies. Built upon nearly ... read more about Oorwin
Excellent UI
reviewed by: Ashwin KumarEntry Level PriceContact vendorFree Trial7 Days25% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Human-resources
-
Staffing-recruiting
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
Case Studies
Reviews
What User‘s Say
Excellent UI
Ashwin KumarComplete AI-enabled effortless platform
M.S Varma, Sr. IT Recrutier at Gallega Software SolutionsExcellent Software
Syed Mukthar (Max)Review Summary
Posting jobs is super easy Smart candidate search & ranking facility Excellent customer support
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
7 Days Trial
Payment Frequency
-
Quote Based
-
BenchmarkOne helps small and medium-sized businesses to stay organized in CRM. The user-friendly CRM tool unifies all sales and marketing activities from a common platform. With built-in marketing automation and email marketing, ... read more about BenchmarkONE
BenchmarkONE is an all-in-one sales and marketing software that is suitable for small to large businesses.
reviewed by: Hayden NorrisEntry Level Price$79 Per MonthFree TrialN/A33% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Email Integration
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Reviews
What User‘s Say
BenchmarkONE is an all-in-one sales and marketing software that is suitable for small to large businesses.
Hayden NorrisBenchmarkONE is a cloud-based and all-in-one CRM solution that helps businesses grow with sales and marketing software.
Anonyms UserBenchmarkONE is a customer relationship management system with a strong emphasis on sales and marketing automation for small organizations.
Anonyms UserReview Summary
We use BenchmarkONE from start to finish for all our customer interactions, and it has been a real game changer. Very intuitive interface and makes sharing information so easy. It has all the essential features we needed for marketing. It is 100% better than the alternatives that I have used. Incredibly powerful tool and a must-have for anyone interested in automation or generally making life easier.
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$79 Per Month -
ONTRAPORT provides a comprehensive business and marketing automation platform targeted at the specific needs of entrepreneurs and small businesses. With ONTRAPORT as their partner, entrepreneurs and small business owners can quickly and ... read more about ONTRAPORT
ONTRAPORT’s marketing automation suite that allows creating automation for any aspect of the customer lifecycle.
reviewed by: Matt FieldEntry Level Price$79 Per MonthFree Trial14 Days25% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Email Integration
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
-
Computer-software
-
Education-management
-
Health-wellness-fitness
-
Information-technology-services
-
Management-consulting
-
Marketing-advertising
-
Professional-training
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
Support
- Chat
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
On-Site Training
Reviews
What User‘s Say
ONTRAPORT’s marketing automation suite that allows creating automation for any aspect of the customer lifecycle.
Matt FieldONTRAPORT is a business automation software designed to help entrepreneurs to understand the market and manage an online business.
Chandler StephensOne of the most robust platforms
Cynthia Harder, Virtual Assistant and Owner at Simplify Virtual SolutionsReview Summary
This is the best software ever. My experience is very good with it. It has a lot of extensions through Zapier. All features are great. I am using the free plan and this software on the go when I need to check contacts and past conversations or reply using one of the templates. Helps to keep track of your business easily. It is easy to use for me, considering it’s my first exposure to marketing automation software.
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
Available Packages
Standard$79 Per Month -
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. With an emphasis on time and money, the client work management platform gives you ... read more about Accelo
Accelo is an all-in-one software that is used by professional service businesses to manage their client work.
reviewed by: Callie WhiteEntry Level Price$24 Per MonthFree Trial14 Days15% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
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Accounting
-
Animation
-
Architecture-planning
-
Civil-engineering
-
Construction
-
Design
-
Environmental-services
-
Graphic-design
-
Legal-services
-
Management-consulting
-
Marketing-advertising
-
Professional-training
-
Research
-
Writing-editing
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
Case Studies
-
eBooks
-
White Papers
-
Calculators
Reviews
What User‘s Say
Accelo is an all-in-one software that is used by professional service businesses to manage their client work.
Callie WhiteGreat Process Management Software
Kimberley Maunder, SEO & CRO Specialist at KlypVery fast streamlined time entry
Alex Chandler, Network Systems Engineer at ieMentor CorporationReview Summary
Finally found what I have been looking for a long time. I love the software that it’s pretty straightforward. You can import your customers from your contacts and it is the best thing!! It is designed very beautifully and is simple to understand and easy to use.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Plus$24 Per MonthPremium$39 Per Month -
Vtiger CRM is an easy-to-use, affordable CRM that can help businesses of all sizes close more deals, improve their customer satisfaction, and grow their business. It is packed with features that will ... read more about Vtiger CRM
Great product for all valuable business. !!
reviewed by: Avinash Yaduka, Director at YADUKA GROUPEntry Level Price$12 Per MonthFree Trial15 Days80% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
-
Computer-software
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
On-Site Training
Reviews
What User‘s Say
Great product for all valuable business. !!
Avinash Yaduka, Director at YADUKA GROUPAnd All-in-One CRM and Support Suite
Jose Quintero, Support Services Manager at GB Advisors, Inc.One Stop solution for Growing Companies
Saurabh Saxena, Product Operations & Marketing at InterviewBitReview Summary
It is an amazing product where all Sales, Project and service can be maintained very well. It help all roles of organisation.
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
15 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
One Growth$12 Per MonthOne Professional$30 Per MonthOne Enterprise$42 Per Month -
WorkHub Tasks can speed up request processing and issue resolutions by streamlining internal processes like service requests or IT supports. Beyond keeping track of what is happening inside your organization, you can ... read more about Workhub Tasks
One of the best software for task management and employees collaboration
reviewed by: Umar Saleem at R-actEntry Level Price$39 Per MonthFree TrialN/A20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- File Management
- Lead Management
- Reporting
Key Details
Industries
-
Computer-software
-
Consumer-services
-
Education-management
-
E-learning
-
Entertainment
-
Events-services
-
Executive-office
-
Facilities-services
-
Security-investigations
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
-
24x7 Support
Knowledge Base
-
Help Guide
-
Video
-
Blog
Reviews
What User‘s Say
Effective task management system for your organization
AnonymousAll-in-one and excellent help desk ticketing system. I absolutely love it!
Sirina DanyAll-in-one and excellent help desk ticketing system. I absolutely love it!
Abdul Rehman, Marketing Executive at Coeus SolutionsReview Summary
Absolutely love it! I sincerely appreciate the effort put into it. It aids me in keeping everything organized and separated by category. I can easily track the records and verify the status of pending tickets
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
Available Packages
Standard$39 Per Month -
NetSuite CRM is a powerful cloud customer relationship management (CRM) software designed for startups and fast-growing businesses. As a market leader, Netsuite CRM has been helping organizations master customer relationships with their ... read more about NetSuite CRM
It's a leading integrated cloud business software suite that includes financial management solutions to automate core finance and accounting.
reviewed by: Josh PetersEntry Level PriceContact vendorFree TrialN/A25% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Industries
-
Accounting
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Whitepapers
Reviews
What User‘s Say
It's a leading integrated cloud business software suite that includes financial management solutions to automate core finance and accounting.
Josh PetersNetSuite CRM is an enterprise-level, integrated and complete CRM solution for small and midsized organizations to manage their sales information.
Anonyms UserNetsuite CRM is a best fit for our firm as it satisfies all our needs starting from the Leads to Customer support.
Anonyms UserReview Summary
NetSuite is a cloud accounting software within an ERP platform that eases the process of getting data and tracking transactions, taking records of payables as well as receivables. It is good for all sizes of businesses as it provides accurate reporting on time and gives you full control over financial things. Our firm is using this software to generate the view of customers and sales.
Packages
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
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NetHunt CRM is a well-known online sales force automation tool allowing you to control your sales pipeline. Expanding target audiences and acquiring the market is easy with this CRM, as the device ... read more about NetHunt CRM
Best CRM so far
reviewed by: Volodymyr Denysenko, Front-End-Entwicklerin at EPOMEntry Level Price$24 Per MonthFree Trial14 Days25% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
- Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
-
Webinars
Reviews
What User‘s Say
Best CRM so far
Volodymyr Denysenko, Front-End-Entwicklerin at EPOMGreat for small teams
Richard Rothbauer, CEO at ABN+AnalyticsEasiest to use CRM in Gmail
Lina Lugova, Head Of Marketing at EPOMReview Summary
I tried both well-known CRMs and tried to develop my custom solution, but none of them did their job perfect. I am fully dependant on GSuite apps in my job: Google Calendar, Hangouts, Docs, Sheets, and NetHunt helped me to organize a mess created during the years of managing 100+ clients.
Packages
Pricing Type
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Flat Rate
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
Available Packages
Standard$24 Per Month -
Marketing Creatio is a holistic multichannel marketing management software powered by out-of-the-box best practice processes delivering demand generation excellence. It is a robust marketing automation software powered by out-of-the-box best practice processes ... read more about Marketing Creatio
Marketing Creatio is a multichannel marketing CRM platform that is helpful to orchestrate customer journeys and accelerate lead-to-revenue.
reviewed by: Anonymous UserEntry Level PriceContact vendorFree Trial14 Days50% in CRM SoftwareFeatures
- Calendar & Task
- Collaboration Tools
- Email Integration
- Forecasting & Analytics
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Licensing & Deployment
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Cloud Hosted
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On Premises
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
Support
- Chat
- Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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Webinars
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Case Studies
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Whitepapers
Reviews
What User‘s Say
Marketing Creatio is a multichannel marketing CRM platform that is helpful to orchestrate customer journeys and accelerate lead-to-revenue.
Anonymous UserMarketing Creatio is ready to use the platform to automate marketing campaigns and help to manage customers’ journeys.
Priyanka RawalIf you’re looking to automate all your CRM operations then Creatio is the perfect choice for you.
Lucas F. ColeReview Summary
Only a couple of months in but I gotta say that I am super grateful for this marketing solution. Works great, with lots of features that conveniently let you leverage a full customer profile with detailed history. I like how Its all features made it possible for me to complete my complex marketing task easily and effortlessly.
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Annual Subscription
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Quote Based
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CompanyHub is specialized CRM package which is fully customizable to any industry type. A very easy to use CRM similar to excel with user friendly features which is so productive that you ... read more about CompanyHub
It's a SaaS-based Professional accounting CRM software which is similar to excel and useful for all scales of businesses for their various operations.
reviewed by: Anonyms UserEntry Level Price$15 Per MonthFree Trial14 Days50% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Licensing & Deployment
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Cloud Hosted
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On Premises
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
- Chat
- Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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On-Site Training
Reviews
What User‘s Say
It's a SaaS-based Professional accounting CRM software which is similar to excel and useful for all scales of businesses for their various operations.
Anonyms UserCompanyHub is a SaaS-based, fully customizable business-related CRM application for task management, useful for sales teams.
Anonyms UserCompanyHub is one of the best CRM I have ever come across and I have been using it for quite a while now and I can not get enough of it.
Anonyms UserReview Summary
Excellent time-saving and efficient accounting software I have seen till now. No more manual entry and other time-consuming tasks after implementing this software as it works like a pro. You can turn this software according to your need as it is highly customizable software. I am using this for creating records, sending emails and other managing accounts. The great thing about this software is it provides a 360-degree view so now I can view all processes in one place.
Packages
Pricing Type
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Flat Rate
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
Available Packages
Standard$15 Per Month -
Deskera is an all-in-one integrated CRM and marketing automation software. Right from organizing contacts to quickly creating activities, following up with the leads at the right time, managing sales with the visual ... read more about Deskera CRM
Deskera CRM software provides Deskera books section which is online accounting software for companies to keep their account information active and organised.
reviewed by: Anonyms UserEntry Level Price$29.00 Per MonthFree Trial15 Days100% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
- Phone
Knowledge Base
-
Help Guides
-
Case Studies
Reviews
What User‘s Say
Deskera CRM software provides Deskera books section which is online accounting software for companies to keep their account information active and organised.
Anonyms UserDeskera CRM is all-in-one business software designed to help you manage your sales and support processes from a single system without any hassle.
Anonyms UserA software that allows employees to work productively on the web and on the phone.
Anonyms UserReview Summary
A powerful accounting software that allows you to create and send invoices, and bills and track other financial transaction reports like payments and expenses. It is a customisable software system and it has more than 100 templates and lots of designs for creating invoices. It easily integrates with lots of essential apps to automate every task.
Packages
Pricing Type
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Flat Rate
Free Version
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No
Free Trial
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15 Days Trial
Payment Frequency
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Monthly Payment
-
Annual Subscription
Available Packages
Standard$29.00 Per Month -
Flowlu CRM is a versatile platform tailored for small and medium businesses, offering streamlined sales and client management. Beyond basic CRM functionalities, Flowlu provides comprehensive tools for lead tracking, pipeline management, client ... read more about Flowlu
Flowlu is a cloud-based collaboration software that allows businesses to manage tasks, and projects from anywhere.
reviewed by: Alvin BuckleyEntry Level PriceContact vendorFree Trial14 Days20% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Workflow Automation
Key Details
Industries
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Accounting
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Airlines-aviation
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Alternative-dispute-resolution
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Alternative-wmedicine
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Animation
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Apparel-fashion
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Architecture-planning
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Arts-crafts
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Automotive
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Aviation-aerospace
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Banking
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Biotechnology
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Broadcast-media
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Building-materials
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Business-supplies-equipment
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Capital-markets
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Chemicals
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Civic-social-organization
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Civil-engineering
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Commercial-real-estate
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Computer-network-security
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Computer-games
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Computer-hardware
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Computer-networking
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Computer-software
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Construction
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Consumer-electronics
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Consumer-goods
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Consumer-services
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Cosmetics
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Dairy
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Defense-space
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Design
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Education-management
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E-learning
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Electrical-electronic-manufacturing
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Entertainment
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Environmental-services
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Events-services
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Executive-office
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Facilities-services
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Farming
-
Financial-services
-
Fine-art
-
Fishery
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Food-beverages
-
Food-production
-
Fundraising
-
Furniture
-
Glass-ceramics-concrete
-
Government-administration
-
Government-relations
-
Graphic-design
-
Health-wellness-fitness
-
Higher-education
-
Hospital-health-care
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Hospitality
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Human-resources
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Import-export
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Individual-family-services
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Industrial-automation
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Information-services
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Information-technology-services
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Insurance
-
International-affairs
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International-trade-development
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Internet
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Investment-banking-venture
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Investment-management
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Judiciary
-
Law-enforcement
-
Law-practice
-
Legal-services
-
Legislative-office
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Leisure-travel
-
Libraries
-
Logistics-supply-chain
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Luxury-goods-jewelry
-
Machinery
-
Management-consulting
-
Marketing-advertising
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Market-research
-
Mechanical-or-industrial-engineering
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Media-production
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Medical-device
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Medical-practice
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Mental-health-care
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Mining-metals
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Motion-pictures-film
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Museums-institutions
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Music
-
Nanotechnology
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Newspapers
-
Nonprofit-organization-management
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Oil-energy
-
Online-publishing
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Outsourcing-offshoring
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Package-freight-delivery
-
Packaging-containers
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Paper-forest-products
-
Performing-arts
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Pharmaceuticals
-
Philanthropy
-
Photography
-
Plastics
-
Political-organization
-
Primary-secondary
-
Printing
-
Professional-training
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Program-development
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Public-policy
-
Public-relations
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Public-safety
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Publishing
-
Railroad-manufacture
-
Ranching
-
Real-estate
-
Recreational
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Renewables-environment
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Research
-
Restaurants
-
Retail
-
Security-investigations
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Shipbuilding
-
Sporting-goods
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Sports
-
Staffing-recruiting
-
Supermarkets
-
Telecommunications
-
Textiles
-
Translation-localization
-
Transportation-trucking-railroad
-
Utilities
-
Venture-capital
-
Veterinary
-
Warehousing
-
Wholesale
-
Wireless
-
Writing-editing
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Email
- Chat
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Weekdays
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
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Help Guides
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Video
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Blogs
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Webinars
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Case Studies
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Use Cases
Reviews
What User‘s Say
Flowlu is a cloud-based collaboration software that allows businesses to manage tasks, and projects from anywhere.
Alvin BuckleyFlowlu is a modern work management software that offers professional online tools for high-level project and product management.
Taylor SantosFlowlu is a cloud-based CRM to manage leads and contacts and track new sales opportunities.
Nydia OliverReview Summary
This software is great!! So easy to enter information and schedules. This solution keeps me very productive! I have a tendency to try to tackle too much at once and end up with an overwhelming number of unfinished tasks. I like the fact that I can share the tasks and lists with anyone just by using their email addresses.
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Integration
Integrated With
- Google Drive
- Zendesk Support
- Jira
- Intuit Mailchimp
- Calendly
- JivoChat
- PayPal
- Stripe Billing
- Square
- Skrill
- Twilio
-
Servu is the innovative approach to workforce planning, appointment scheduling, asset management, online bookings, SMS notifications, quoting & invoicing, customer relationship management and more. Unite your workforce with intelligent job scheduling, asset ... read more about Servu
Servu has become an essential tool in our design team and the operational factor is also very positive here, makes the job easier for all of us.
reviewed by: AnonymousEntry Level Price$20 Per MonthFree TrialN/A18% in CRM SoftwareFeatures
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Mobile Access
- Reporting
- Sales Automation
- Security
Key Details
Industries
-
Facilities-services
-
Logistics-supply-chain
-
Transportation-trucking-railroad
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
Case Studies
-
On-Site Training
Reviews
What User‘s Say
Servu has become an essential tool in our design team and the operational factor is also very positive here, makes the job easier for all of us.
AnonymousServu makes the operations highly manageable and the intuitive interface makes things effortless, really impressive.
AnonymousServu is user-friendly design, customization capabilities and time-saving features are there.
AnonymousReview Summary
Overall Servu has been a transformative experience, empowering us to streamline our processes and make things easier and manageable. It collaborates more effectively, and deliver exceptional results to our clients. This offers a range of features tailored to the unique needs of designers, making it an invaluable tool for optimizing our workflow. It allows us to manage the resources so well that anyone can access the designs from this tools easily and that allows time management.
Packages
Pricing Type
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Per User
Preferred Currency
-
GBP (£)
Free Version
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No
Payment Frequency
-
Monthly Payment
Available Packages
Standard$20 Per Month -
nTireCRM is a 100% web-based Customer Relationship/Incident/Lead Management System helps enterprise across diversified verticals viz. Banking, Insurance, Retail, Financial Services, Securities, Health Care, Manufacturing, etc. CRM Software in India is the unique ... read more about nTireCRM
Best CRM software
reviewed by: Aarvesha L, Project Manager at Diligent Auto (P) LimitedEntry Level PriceContact vendorFree TrialN/A33% in CRM SoftwareFeatures
- Calendar & Task
- Contact Management
- Email Integration
- File Management
- Lead Management
- Pipeline Management
- Reporting
- Sales Automation
Key Details
Licensing & Deployment
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
On-Site Training
Reviews
What User‘s Say
Best CRM software
Aarvesha L, Project Manager at Diligent Auto (P) Limitedcrm streamline customer relationship
jennifer c, Administrator at Redington LimitednTireCRM is a good software to automate support system of your business.
Rekix JhonReview Summary
A well-designed UI/UX can greatly enhance the overall experience of using nTireCRM software. Intuitive navigation, clear layout, and easy access to features contribute to user satisfaction and productivity. It can streamline workflows and enhance productivity. Robust reporting and analytics tools enable us to gain valuable insights into our sales performance, customer behavior, and overall business metrics.
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
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One-Time Payment
Buyer’s Guide
Buyer’s Guide for CRM Software : Benefits, Features & Pricing
CRM software provides a 360-degree view of customer and prospect information. It helps cultivate customer relationships and improve a business organization's operational efficiency.
CRM is consistently augmenting the software market. The driving force behind the growth in CRM solutions is businesses' requirement to manage their data perfectly, provide excellent customer service, and acquire real-time information to help them make smart decisions and achieve sales goals.
Furthermore, delivering an exceptional customer experience has become mandatory for your organization to sustain and expand in this competitive business scenario. Whether you plan to invest in your first CRM system or change your existing one, choosing a CRM is challenging. Fortunately, this buyers' guide provides you with complete information about CRM systems, as below, that can help you select the right CRM system and achieve your business goals.
What is CRM (Customer Relationship Management)?
CRM combines practices or strategies businesses use to build better customer relationships, improve revenue, and provide a flawless customer experience. It enables you to prioritize your customers and helps your organization take a customer-centric approach, resulting in increased customer loyalty, exponential growth in sales, and ROI.
Why is Customer Relationship Management Important?
Building and nurturing relationships with customers is essential to acquire and retain customers. It is pretty crucial to build healthy customer relationships to keep them happy. One unhappy customer can result in several unhappy customers, especially in this era of social media, where everything gets viral quickly. According to Deloitte's research report, customer-centric companies are 60% more profitable than companies not focusing on the customers.
How to Use CRM to Deliver Exceptional Customer Experiences?
Besides following the right philosophy for exceptional customer service, you must also use the right tools and technology. A streamlined CRM system deployed in an organization helps the employees directly deal with the customers. It helps sales, marketing, and customer support teams take action in terms of selling, communicating, improving the quality of the products/services, coordinating, and everything else, which can benefit both the customers and the business.
What is a CRM system?
CRM, or customer relationship management system, is a tool that helps improve contact management, client communication, order management, operations, and productivity. CRM systems and practices help you promptly access all the information with a single click or a tap, whether it is about the last conversation with a client or understanding the likes and dislikes of a potential buyer.
Components of a CRM Software
Below are the major components of the CRM software platforms:
Marketing
- Organizing Campaigns
- Generating Leads
- Maintaining Customer Database
Sales
- Assigning Leads
- Converting Leads to Customers
- Upselling & Reselling
Support
- Resolving Customer Queries/Complaints
- Managing Service Requests
- Maintaining & Growing Knowledge Base
Orders
- Delivering Products
- Generating Invoices
What Does A Customer Relationship Management Software Do?
CRM software platform was used to store customer data and information, but it has changed over the years. Now, CRM software can accomplish many tasks like -
Contact Management: All information about customers, such as their contact details, purchase history, payments, preferences, demographics, etc., is stored in one place. It is easy to access the required information whenever needed.
Lead Nurturing: It is very important to track leads and assign them to the specific sales team or executive to ensure efficient management and high conversions.
Tasks Management: CRM adds tasks and deals automatically with customer information. It helps assign and monitor tasks in your sales pipeline. Moreover, updated data in real-time ensures you access the latest information.
Marketing: CRM software assists in all marketing and promotion activities, such as bulk emailing, customer segmentation, inbound marketing, campaign creation, etc., and enhances their effectiveness, helping to achieve sales goals.
Salesforce Automation: CRM software platform can automate the entire sales process, including tracking client interactions, analyzing sales opportunities, tracking sales team performance, forecasting sales, and more. This can provide clear visibility of market trends, patterns, and behavior.
Workflow Automation: CRM software can automate and streamline various processes in an organization and enhance its efficiency. It saves time, money, and paperwork, eliminates task repetition, and improves accuracy at the same time.
Reporting: CRM software platform can generate various reports that provide visibility into the overall business. Whether tracking sales performance or marketing expenses, customer relationship management software can provide quick and accurate reports.
What are the Benefits of CRM Software Solutions?
Real-time and reliable reporting
CRM platform provides sorted, structured, well-tabulated, and actionable data metrics and reports that help in real-time decision-making related to deals, clients, and potential leads. The visual sales funnels CRM applications create are trusted resources for sales teams.
Data visualization and organized information
CRM's dashboard provides exceptional visualization of crucial customer, sales, and lead data on a centralized dashboard. The dashboard can be configured for graphs, tables, charts, etc. Using CRM means keeping all the information about your customers organized to make it more accessible. Every interaction with your customers is identified, documented, and recorded.
Elevates Personalized Communication and Proactive Service
CRM solutions elevate personalized communications by sending a series of automated emails at various stages of the customer journey and sales process. Many times, your customers may have to communicate with different people in your team. In that case, it can become a hassle for the customer to explain their issues and preferences every time they speak to a new person. The customer relationship management tool can eliminate this problem by ensuring everyone on the team has the same customer data.
Automates Repetitive Tasks To Increase Efficiency
Some tasks, like filling out the forms, completing legal formalities, etc., are monotonous but vital in a sales process. A CRM platform helps automate these repetitive tasks and helps your representatives focus on functions like closing deals and solving customers' queries with chatbots and automated messaging tools.
Increases Collaboration and Efficiency Within Multiple Teams
CRM helps access the calendar, emails, phone call details, etc., keeping multiple teams updated about meeting and conference information. Marketing, sales, and customer service teams can easily share valuable data using CRM and accomplish common goals.
Encourages Smart Decision Making
Miscalculated data accessed from Excel sheets or guesswork can lead to wrong decisions and failures. The best CRM platform tool can provide accurate data in customized reports, giving information about your business's current status. Based on that, you can design strategies that work and grab the opportunities that yield long-term profitability in your industry.
In a Nutshell,
- CRM provides real-time and reliable reporting of customer data and potential leads
- CRM's dashboard gives exceptional data visualization of crucial sales, lead, and customer data
- CRM solutions elevate personalized communication at various stages of the customer journey and sales process.
- CRM automates repetitive tasks with tools such as chatbots and automated messaging to increase efficiency
- CRM platform tools increase collaboration and efficiency within multiple teams
- The best CRM tool provides accurate data and customized reports that enable smart decisions.
- CRM follows a predictive data-based approach to solve issues proactively
Industry Wise Use of CRM Solutions
A CRM system assists real estate developers in automating the document approval process, automatically assigning clients to employees for follow-ups, conducting customer analytics, segmentation, workflow automation, and lead scoring. Companies can use top free and open-source real estate CRM systems to streamline their daily workflows. By implementing CRM, property developers can build strong relationships with customers.
CRM solutions for Healthcare enable healthcare providers to unleash a personalized patient experience. CRM for Healthcare delivers exceptional results and improves operational efficiencies from onboarding employees to providing self-service options to patients.
CRM for Software Companies/ CRM for IT industries.
CRM in the IT industry can work wonders when aligning marketing and sales teams. By deploying CRM in the IT sector, IT companies can provide the best CX and customer success programs.
CRM Software for Banking/Insurance/Finance
With digital economies coming into play, CRM for the Banking, Insurance, and Finance sectors faces unique challenges in delivering consumer satisfaction. It enables Inter-department data tracking, efficient communication, and funnel-based lead conversion. It helps banks create valuable customer journeys for their customers.
CRM Software for Retail
CRM for retail software helps retailers target strategically essential customers. Its SMS, WhatsApp, and Live chat integration create an omnichannel selling experience. Most CRMs for Retail have inbuilt AI that enables retailers to make faster decisions.
CRM Software for Manufacturing
Customer relationship management software for manufacturing gives a 360-degree view of sales pipelines, improved services, analytics tools, intelligent planning, and sales projections. CRM data mapped with AI can help manufacturers make real-time sales decisions.
CRM Software for Travel & Hospitality
CRM for hospitality and travel provides tools for tracking customer interactions, sending proactive responses, offering special discounts, and crafting personalized customer journeys. CRM also helps with multi-channel advertising and managing customer loyalty.
CRM Software for Media
Media companies can boost revenues across media publications, converge the organization's data, and increase circulation with the help of CRM solutions. CRM assists in conducting budgeting, loyalty analysis, and customer retention.
How CRM software caters to the Below Entities?
CRM Software for Small Businesses:
Small businesses differ entirely from large enterprises in terms of their customer base, focus, and scale. Therefore, the complexity and clunkiness of CRM for large businesses don't apply to small ones. CRM for small businesses is designed to provide mobility, flexibility, easy adoption capabilities, a single platform interface, and affordable prices.
CRM Software for Mid-sized Businesses
CRM for midsize businesses helps them in customer onboarding, lead generation, and increasing profitability by keeping processes agile. CRM solutions for midsize businesses provide all functionalities required by midsize enterprises with complete security features.
CRM Software for Large Businesses
CRM for large businesses unleashes complete workflow automation, exceptional functionalities, and lead-capturing essentials. Large enterprises have a huge customer base and require stringent data security and privacy features. CRM designed for large enterprises provides robust data safety features and modules needed for various CRM-related tasks.
Who Uses CRM Software?
CRM Software for Sales Teams
A CRM system helps streamline sales teams' work by automating their daily workflow. This process involves analyzing sales opportunities and marketing campaigns, communicating with prospects, designing customized marketing strategies, evaluating sales team performance, and forecasting sales.
CRM software for Lead Generation Team
CRM solutions for lead generation help you build a customized funnel for attracting prospects, nurturing their interest, and capturing and converting leads.
CRM Software for Project Management Team
CRM applications for project managers keep projects on track, automate processes, track budgets, and manage employees, resources, and customers under the project.
Types of Customer Relationship Management Software
Strategic CRM:
Strategic CRM prioritizes customers' requirements. Its job is to collect, segregate, and apply information about customers and market trends to develop business strategies that benefit customers.
Operational CRM:
Operation CRM is focused on recording customer interactions and allowing sales and marketing professionals to access that information and communicate accordingly. It ensures that all sales opportunities, contacts, and tasks are attended to efficiently at the right time.
Analytical CRM
Analytical CRM is oriented towards analyzing the data required to make informed decisions about future business strategies. For example, an analytical CRM can provide answers to questions referring to details about customers' positive responses to previous marketing campaigns. It helps analyze the target audience and launch new marketing campaigns accordingly.
Collaborative CRM
Collaborative CRM keeps your sales team, marketing team, partners, management, production team, and all the stakeholders on the same page. It allows smooth communication and transactions between the teams involved in a sales and marketing campaign, production, or task.
What are various CRM Deployment options?
On-Premise CRM software:
Many companies prefer on-premise deployment of their CRM tool, as they have full control over data and security.
Cloud-based CRM System
A cloud-based deployment, also known as Software-as-a-service (SaaS) or cloud CRM, is hosted by the service provider and can be accessed from anywhere as long as the Internet is available. Several companies opt for cloud CRM because of its cheaper setup, low maintenance costs, and quick deployment.
Web-based CRM Software
Web-based CRM software or online CRM systems can be accessed from anywhere using the Internet. These are scalable SaaS-based CRM products.
Open Source CRM Software:
Most open-source CRM software has its source code in the public domain. It can be customized easily to fit your needs. It can also be downloaded and deployed for various OS platforms, such as Windows CRM software, iOS CRM software, and more.
How to Choose the Perfect CRM System for Your Business?
Several CRM tools are available in the market, but not all can suit your business. You must analyze what CRM software can do for you and your sales teams. Below are some factors you must consider while selecting the right CRM for your business.
Goals
When analyzing CRM software requirements, you must understand the problem you must resolve using a CRM. You must prioritize your goals to determine which CRM suits your business type and size. For example, if tracking customer interactions is of prime importance to you and your CRM doesn't allow that, then investing in it would be useless. If you are a small business owner, you can use CRM software for small businesses.
Implementation
Implementing a new CRM system can be tedious if it does not match your organization's existing resources. You need to ensure that the new CRM tool you invest in doesn't require you to provide time-consuming training to your employees or hire new ones to implement it. That would increase costs and add to your problems instead of solving them.
User Adoption
Regardless of your chosen system, your employees are always resistant to change. This is a common issue faced by most organizations: employees are not ready to get trained or acquainted with the new system. In this case, it is always better to take suggestions from employees before purchasing a CRM tool.
Compatibility to Integrate
Whether for social media marketing, email campaigns, or automating any other task, you are already using several tools in your organization. Before buying a CRM tool, you must check its compatibility with different tools and how well it can integrate with those systems to make your jobs seamless.
CRM Software Demo
It is always better to purchase a CRM system after using it for a specific time. Ask for a Demo of services for various CRM software packages offered by the vendor. Once you have seen a demo for different pricing plans, you can decide which one from the available CRM software options will suit your needs. You can ask your employees to take a product demo of CRM software or try using it within a trial period to get an idea of whether it would work for your business.
Customized Reports
The customer relationship management software you pick should allow you to generate customized reports according to your business operations and logic. The reports would help you make informed decisions and set you apart from your competitors; thus, it becomes necessary to consider this aspect without fail before investing in a CRM.
What are the Features of CRM Software?
Contact Management
All CRM solutions allow users to feed the names, contact information, and social media accounts of customers, suppliers, prospects, etc. However, the essential feature is that the fields should be logically organized. The interface should be appealing and user-friendly, and you should be able to access that information quickly.
Interaction Tracking
It is an important feature when team members work with duplicate contacts. If you don't know when your colleague last spoke to one of your customers, you cannot move on with the conversation. Customer relationship management software should allow you to view the history of interactions with customers to communicate accurately and effectively.
Lead Management
You are converting leads to users smoothly, which is essential for any type or size of business. Proper lead management can do that. The key to the best selection here is to ensure that the CRM follows a process that can work as per your business logic. Your sales team can test CRM software to determine this aspect.
Integrations
Every business is distinctive, and so is yours. You need to ensure that the CRM you plan to invest in allows for integrating the applications and software you frequently use, like email marketing software, marketing automation software, social media marketing software, etc. If it has the in-built capability to manage the tasks you are getting done using different tools, that can be a better choice.
Document Management
Collecting, storing, and sharing documents from a centralized hub directly benefits your team members and indirectly benefits your customers. Keeping the entire sales team on the same page helps provide an excellent customer experience. A centralized hub for knowledge is an asset to an organization, and if your CRM includes that, it can definitely be a major reason for your business growth.
Quotes/Proposals Management
If your business requires creating, printing, and managing quotes and proposals, this feature in your CRM can help. You can easily create and email quotes and proposals, check the history of contracts with your customers and suppliers, and manage these documents at a centralized location.
Sales Pipeline Management
Want to check the buyers' journey of a specific contact? A CRM that allows you to manage the sales pipeline can help you do that. You can check each individual's status and progress at each stage of the sales pipeline and design a customized marketing strategy for your prospects to ensure successful conversions.
Workflow Automation
Several tasks in an organization need to be done repeatedly—for example, sending promotional emails, birthday greetings, etc., to your customers. The CRM allows you to automate the workflow and ensures that your sales team focuses on productive tasks instead of utilizing their time on monotonous tasks.
Reporting/Analytics
With the reporting feature, you can generate customized reports relevant to sales figures, individual salespersons or teams, customers based on geographical location, buyers' journey, etc. You must ensure that your selected CRM allows you to generate customized reports per your business requirements.
Proactive Approach
CRM allows you to follow a proactive approach based on its predictive data. It helps you in solving the issues before they even arise. For example, from predictive data, if you will not get more projects this year, you can follow a proactive approach by hiring more resources to complete those projects and save your business from disruptions.
Factors to Consider While Evaluating a CRM software Vendor:
After identifying the major factors to consider when selecting customer relationship management software, the next step is picking the right CRM vendor. Here is the list of significant aspects you must consider while evaluating a CRM vendor.
Industry Experience
By going through the website and client list of the CRM vendors, you would get an idea of whether they have served with CRM tools to companies similar to yours. An experienced vendor should be able to match your demands.
Configuration & Training
Customer relationship management software is useless if it is not configured properly and your staff has not been trained on how to use it. So, when you ask the vendor for other details about customer relationship management software, ensure that you ask whether they will provide configuration services and training to your employees.
Flexibility & Scalability
The CRM vendor you select should be able to provide you with scalable and flexible CRM solutions. Today, if you have opted for an on-premise CRM solution, it is not necessary that you will not need a cloud-based CRM in the future. Moreover, your business is going to grow, and so are your requirements. Your CRM vendor should be ready to match your software expectations in the future.
Customer Support
Customer support is required, especially when customer relationship management software has been newly deployed in your organization. You must ensure that the CRM vendor you chose has a local partner network and provides prompt customer support.
Check Reviews
Don't purchase customer relationship management software from any vendor at face value. Try to buy the top-rated CRM after checking the customer reviews, which will give you an idea about the quality of the CRM tools and services they offer. Get answers to the questions like - are they quick at responding to their customers? Or the quality of their CRM product. Because once you buy customer relationship management software from any vendor, you cannot change your decision until the purchase period expires.
Average Cost of a CRM System
Most CRM system costs are based on a monthly subscription and the number of users. A CRM tool's price can be as minimum as $5 per month and go up to $100 per month, depending on its features. For example, you can use the services of a CRM software company, such as Taskeo, by paying only $5 per month, whereas CRM software vendors, such as LionO360 CRM, will cost you around $100 per month, depending on the features you require. If you are uncomfortable with monthly subscription plans, you can go for solutions like Conduct CRM, which is for $150 per year.
The CRM tools for large enterprises are usually by quote as their requirements are specific, and users can be unlimited. Usually, the more features and the number of users a CRM has, the higher its pricing.
Some CRM solutions are free for a specific period, thus allowing you to use and invest in them—them. The free trial periodicity in the accessible terms of users and features gives you an idea about whether that customer relationship management software is compatible with your business or not.
Some free and open-source CRM software is available in the market, which you can customize and deploy without making huge investments. These free ones might not have the dynamic and robust features you are looking for, but you can check them out, as some of them, like Hubspot and Zoho CRM, can provide many benefits free of cost.
Tips to Successful CRM Implementation
For any organization, implementing a CRM system is a challenging task. Companies often invest in customer relationship management software with high-end features and functionality, but lacking user-friendliness prevents users from adopting it. What is the point in investing so much in the software when your people are not using it? So, below are some tips that can help you successfully implement CRM in your organization.
- Encourage top management to involve and motivate their subordinates to use the CRM.
- Create enthusiasm within the teams to use the software
- Launching the new CRM system by organizing a party or posting motivational information
- Provide detailed usage guidelines of the new CRM system to the users
- Provide sufficient training about using the new CRM tool to your employees
- Be clear about introducing a new CRM system in your organization with your employees
What are the Upcoming Trends in CRM?
Leaving history behind, CRM is evolving and will continue to evolve in the future. So, here are some upcoming trends of CRM that you need to consider -
- The use of AI in CRM would increase at an exponential level.
- IoT would be a significant advancement in the CRM market.
- Mobility in CRM is here to stay.
- Social media will continue to play a significant role in customer relationship management.
- CRMs would become much more user-friendly.
Why Referring to GoodFirms List of CRM Software Can Help?
The competitive software landscape requires buyers to examine the core functionalities, modules, and framework of CRM software solutions before making an investment. However, unearthing everything on your own requires time, resources, and knowledge of all parameters that should be considered before finalizing the vendor. This is exactly where GoodFirms can help CRM software seekers.
Resourceful and curious, GoodFirms’ software research team analyzes every aspect of the best CRM solutions available in the software world with its unique research strategy. After following the intricate research process, GoodFirms lists more than 60k software and services with detailed information and 30k+ unbiased reviews. GoodFirms leaves no stone unturned to bring you the best perspective on CRM software solutions, including detailed descriptions of features, alternatives, comparisons, and prices. GoodFirms uses a spectrum of methodologies to accurately analyze various software vendors before finalizing the top software providers in the market.
Popular Customer Relationship Management (CRM) Comparison: Dynamics 365, monday.com, Zoho CRM, HubSpot CRM, and Salesforce CRM
Feature | Dynamics 365 | monday.com | Zoho CRM | HubSpot CRM | Salesforce CRM |
---|---|---|---|---|---|
Company Background | Dynamics 365 is developed by Microsoft, a multinational technology company known for its software, hardware, and cloud services. | monday.com was developed by monday.com, a work operating system company that provides project management and collaboration solutions. | Zoho CRM was developed by Zoho Corporation, a software company that provides a suite of cloud-based business tools. | HubSpot CRM was developed by HubSpot, Inc., a technology company that provides marketing, sales, and customer service software solutions. | Salesforce CRM is developed by Salesforce.com, Inc., a cloud-based software company providing CRM and enterprise solutions. |
Target Audience | Large enterprises, complex sales processes | Businesses of all sizes, project management | Small and medium businesses | For businesses of all sizes, inbound marketing | Businesses of all sizes, highly customizable |
Pricing | Paid plans | Paid plans start at $8/seat/month | Freemium (limited features), paid plans start at $12/month | Freemium (limited features), paid plans start at $45/month | Paid plans start at ~$25/user/month |
Strengths | Deep integration with other Microsoft products, powerful analytics and reporting | Highly visual, flexible for various workflows | Affordable, good for managing leads and contacts | Free plan, strong inbound marketing tools, user-friendly | Highly customizable and scalable for large enterprises |
Weaknesses | Complex and expensive, requires significant IT resources | Less CRM-focused compared to others, limited automation | Limited features in the free plan may not be ideal for complex sales processes | Limited customization compared to Salesforce, less robust reporting | Complex for beginners, expensive for larger teams |
Best for | Large enterprises using Microsoft products need advanced features and reporting | Businesses seeking a visual and flexible tool for managing projects and CRM | Small and medium businesses on a budget | Businesses prioritizing inbound marketing and lead generation | Businesses needing a highly customizable and scalable CRM for complex sales processes |
GoodFirms Notes: | Dynamics 365 is a powerful option for large enterprises, but it can be complex and expensive. | monday.com offers a visual and flexible platform for managing projects and CRM data. | Zoho CRM is a good value for small and medium businesses with a freemium plan and strong features. | HubSpot CRM is user-friendly and has strong inbound marketing tools. | Salesforce CRM is highly customizable and scalable but can be complex for beginners. |