Shannon Liong-A-San, Marketing and Business Development Manager at Proprint nv
Posted 1 week ago
LITSLINK
29 Reviews
Verified
We deliver cool featured startups to the world
LITSLINK— a distinguished US-based software development company—is proud to deliver superior IT services to a global clientele of over 300 customers. Our diverse expertise spans:
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software development;
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mobile app development;
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web development;
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virtual reality development;
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app modernization;
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optimization services;
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DevOps consulting;
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software testing.
And now, at the forefront, Machine Learning, Artificial Intelligence, and business automation.
In our quest for excellence, our success is driven by a seasoned team of professional developers, creative designers, and experienced IT specialists, totaling over 300 professionals. To ensure top-notch quality, we prioritize hiring senior-level professionals, ensuring a wealth of experience in every project we undertake. Plus, we carry out all processes in-house, showcasing our dedication to retain control over the entire development lifecycle.
At the core of our collaborative approach is transparency and communication. We go the extra mile to ensure product demos at the end of each sprint, 24/7 availability of a dedicated manager, on-call business trips to your location, daily commits from engineers, access to our project management system, and daily video calls with developers. Our commitment goes beyond efficient project delivery; we strive to provide cost-effective solutions that trim expenses while upholding the highest standards of quality and efficiency.
Building on our dedication to innovation, we’ve become experts in Machine Learning, Artificial Intelligence, and business automation. Our team of senior-level developers and designers leverages the latest technologies to craft reliable, fast-loading, and high-quality websites and mobile applications tailored to your specific needs.
As your strategic partner, we not only outpace the competition but also underscore the significance of our in-house processes, offering comprehensive control and expertise throughout your project.
Moreover, in response to the dynamic business landscape, we extend our services to encompass marketing solutions for our clients. This includes tapping into our expertise to optimize their businesses and boost their market presence.
United States
530 Lytton Ave 2nd floor,
Palo Alto,
California
94301
650-865-1800
United States
100 East Pine Street, Ste 110,
Orlando,
Florida
32801
$50 - $99/hr
250 - 999
2014
Service Focus
Industry Focus
- Business Services - 25%
- Financial & Payments - 25%
- Healthcare & Medical - 25%
- Information Technology - 25%
Client Focus
50% Medium Business
50% Small Business
Review Analytics of LITSLINK
- 29
- Total Reviews
- 4.8/5
- Overall Rating
- 9
- Recent Reviews
What Users Say
They are easy to work with.
Shannon Liong-A-San , Marketing and Business Development Manager at Proprint nv at Proprint nv
Everything has been good, we are seeing the clue of huge success.
Shankar Vellat , General manager | director of operations at Singinawa Jungle Lodge at Singinawa Jungle Lodge
Great and satisfying
Jevern Partridge , Chief Information Officer at Rexel UK Ltd
satisfied
Imad Jomaa , Founder and President of JGROUP Holding at JGroup Holding at JGroup Holding
THEY UNDERSTAND OUR GOALS AND THEY VERY PROFESSIONAL
Roman Efremov , Publishing Director at Lesta Games at Lesta Games
What Users Like The Most
- While there is nothing particularly remarkable, as I perceive them as incompetent, one aspect worth highlighting is their notable ability to lie and manipulate information. Their involvement in unethical business practices is especially conspicuous. Warning: Terrible Experience and stay away from this subpar, deceitful agency
- Very reactive, stick to schedules, good English speaking and written.
- transparency
What Users Like The Least
- The sales and project management team should adhere to straightforward practices and refrain from engaging in unethical behavior such as lying or manipulating information. Additionally, they could enhance their team by hiring more competent engineers.
- nothing
- n/a
Detailed Reviews of LITSLINK
29 Reviews
- All Services
- Software Development
- Mobile App Development
- Web Designing (UI/UX)
- E-commerce Development
- Big Data & BI
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Shankar Vellat, General manager | director of operations at Singinawa Jungle Lodge
Posted 1 month ago
Everything has been good, we are seeing the clue of huge success.
Jevern Partridge, Chief Information Officer at Rexel UK Ltd
Posted 1 week ago
Great and satisfying
Imad Jomaa, Founder and President of JGROUP Holding at JGroup Holding
Posted 1 month ago
satisfied
Roman Efremov, Publishing Director at Lesta Games
Posted 1 month ago
THEY UNDERSTAND OUR GOALS AND THEY VERY PROFESSIONAL
Max Dolgich, Revenue Growth Manager. at PwC Switzerland
Posted 1 month ago
Has been impressive so far
Tomasz Tatara, Hotel General Manager at Aubrecht Country SPA Resort
Posted 1 month ago
litslink was extremely professional in their response times.”
Carlos Navarro, Chief Operating Officer at KELEMATA S.R.L.
Posted 1 month ago
The team did an amazing Job with our website and this could be seen in the increase in our income.
Chela Mitchell, Managing Director - Investor & Consultant Relations at Christian Brothers Investment Services
Posted 1 month ago
fantastic and highly satisfying
Chief Technology Officer at Qumata
Posted on Mar 27, 2024
A great company to work with, truly part of the team
Anonymous
Posted on Mar 12, 2024
Warning: Terrible Experience and stay away from this subpar, deceitful agency
Oleksandr Pelykh, Quality Assurance Automation Engineer at Velas Network AG
Posted on Mar 23, 2023
It's easy to communicate with LITSLINK and they have high skilled and motivaed vedelopers.
Erik Paulson, CEO at Vendisys
Posted on May 05, 2021
Smart, responsive and reliable Team
Tiia-Mai Truup
Posted on Oct 06, 2020
Professional team
James Russo, Software Engineer at Brex
Posted on Jan 17, 2020
LitsLink - Reliable and Professional Talent
- 1
- 2
Executive Interview of LITSLINK
Anton Trubnikov
President
Please introduce your company and give a brief about your role within the organization.
LITSLINK is a software development company headquartered in the US. With 300+ tech talents on board, we provide full-cycle development services to meet the needs of our clients.
From custom mobile solutions to data science and artificial intelligence, we cover every aspect of software development to ensure a hassle-free experience for our customers. A personalized approach to clients’ requests focus on quality, and exceptional service are three tenets that lie at the core of LITSLINK's philosophy.
From custom mobile solutions to data science and artificial intelligence, we cover every aspect of software development to ensure a hassle-free experience for our customers. A personalized approach to clients’ requests focus on quality, and exceptional service are three tenets that lie at the core of LITSLINK's philosophy.
What is the story behind starting this company?
The idea of establishing a software development company emerged from the need to provide seamless and hassle-free development services to clients in the US and Europe. We noticed the rising demand among startups and SMEs that required a software development team but were limited resources.
As an alternative to hiring in-house engineers, more and more companies opted for outsourcing as a cost-efficient and less risky option. You can partner with a reliable vendor, benefit from their expertise and scale up and down at any stage of the project. We realized that outsourcing could bring lots of advantages to companies worldwide and started this business to bring high-quality outsourcing to the global market.
As an alternative to hiring in-house engineers, more and more companies opted for outsourcing as a cost-efficient and less risky option. You can partner with a reliable vendor, benefit from their expertise and scale up and down at any stage of the project. We realized that outsourcing could bring lots of advantages to companies worldwide and started this business to bring high-quality outsourcing to the global market.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have an in-house team of 300+ in-house tech specialists working with projects in different industries. Depending on our client’s needs and requests, we assemble a team of engineers with relevant experience in the market and the required tech stack.
So, whenever clients require professional consultancy, an expert team, or just an extra pair of hands, we have all the resources to satisfy their needs.
So, whenever clients require professional consultancy, an expert team, or just an extra pair of hands, we have all the resources to satisfy their needs.
How does your company differentiate itself from the competition?
A hassle-free development process and extensive experience on the market are two factors that set us apart from the competition. We always strive to implement our customer’s ideas in the best way taking into account their preferences and needs.
Thus, when our clients reach out to us, they are sure to benefit from our team’s extensive expertise and skills.
Thus, when our clients reach out to us, they are sure to benefit from our team’s extensive expertise and skills.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Our team works with clients in different niches, from eCommerce to fintech and ML. Since we always strive for a long-term partnership, we invest in building tight collaboration with all our customers, which helps us maintain a decent return rate estimated at 78%.
Please share some of the services that you offer for which clients approach you the most for?
As a rapidly growing software development hub, we provide a full range of services to meet our customers’ needs. We have different clients, from startups and SMEs to large enterprises. In this regard, we need to stay really flexible to ensure our customers can rely on us on all the aspects of our collaboration.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
With solid experience on the market, we have an ambitious goal to have a 100% satisfaction rate. However, we realize it’s impossible to be there.
Our project managers ensure they cater to our client's custom needs and take into account their preferences. Thus, when we start working on the project, we conduct an introductory call, discuss the level of the customers’ involvement and all the details to ensure we see eye to eye on all the issues.
Thanks to our approach, we are proud to have a pretty high satisfaction rate of 85%. But we always strive for excellence in everything we do, so we hope to increase it further in the upcoming years.
Our project managers ensure they cater to our client's custom needs and take into account their preferences. Thus, when we start working on the project, we conduct an introductory call, discuss the level of the customers’ involvement and all the details to ensure we see eye to eye on all the issues.
Thanks to our approach, we are proud to have a pretty high satisfaction rate of 85%. But we always strive for excellence in everything we do, so we hope to increase it further in the upcoming years.
What kind of support system do you offer to your clients for catering to their queries and issues?
Suppose we mean maintenance and support stages for the projects we built and shipped. In that case, we have a standards service-level agreement where we allocate a certain time and specialists to ensure the product of our client runs following the client requirements and provides a seamless user experience.
As a rule, the maintenance stage takes 40 hours/month on average. But the amount of hours highly depends on a specific client and their product.
As a rule, the maintenance stage takes 40 hours/month on average. But the amount of hours highly depends on a specific client and their product.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We adopt a variety of payment structures - it might be fixed price, T&M, or pay-per-milestone. We are quite flexible on the payment terms as we strive to cover our customers’ needs in the best way. Thus, we usually take a personalized approach to each particular case.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We are proud to stay really flexible given our current company’s size and clients. In fact, we do not have minimal budget requirements as we have projects with a budget of a couple thousand, providing product or UX design services.
At the same time, we can set up a team of 20+ engineers with a budget of $150K+/month. But the final cost is highly dependent on the customer’s needs, chosen tech stack, feature set, etc.
At the same time, we can set up a team of 20+ engineers with a budget of $150K+/month. But the final cost is highly dependent on the customer’s needs, chosen tech stack, feature set, etc.
What is the price range (min and max) of the projects that you catered to in 2020?
The price range usually varies from $30K-$150K per project if we take into account the projects that were started and finalized in 2020.
Where do you see your company in the next 10 years?
LITSLINK has been growing rapidly so far, and we continue to maintain this growth by scaling further in terms of projects and the team. We are constantly searching for new talents who can bring value to our customers and strengthen our team with their skills and expertise.