Tigren, founded in 2012, is a leading eCommerce development company in Vietnam. With over a decade of experience, Tigren has become a trusted company in the eCommerce industry, specializing in three of the most popular platforms: Magento, Shopify and WooCommerce. Our mission is to make top-tier websites and other cutting-edge eCommerce solutions accessible and affordable for every ambitious e-business.
Tigren offers a range of services designed to support and enhance your online business:
Magento, Shopify and WooCommerce development
Platform migration
Ongoing maintenance and support
With a skilled team and years of experience, Tigren is committed to delivering solutions that drive success. Ready to take your eCommerce game to the next level? Get in touch with Tigren today and let’s make it happen!
Certifications/Compliance
Vietnam
130 Nguyen Duc Canh,
Ha noi,
Hanoi100000
+84988358143
$25 - $49/hr
50 - 249
2012
Service Focus
Focus of E-commerce Development
Magento - 50%
Shopify - 50%
Focus of Mobile App Development
Web Apps - 30%
Hybrid - 70%
Focus of Web Designing (UI/UX)
Ecommerce - 100%
Industry Focus
E-commerce - 50%
Automotive - 20%
Food & Beverages - 20%
Other Industries - 10%
Client Focus
70% Small Business
20% Medium Business
10% Large Business
Review Analytics of Tigren Solutions
5
Total Reviews
4.8/5
Overall Rating
0
Recent Reviews
What Users Say
Tigren transformed my vision into reality with unmatched professionalism, technical expertise, and dedication to excellence.
Adam Hunt , Project Manager at SQL Blitz Ltd
Tigren provided excellent communication and quickly resolved issues, ensuring a smooth Magento upgrade with minimal downtime.
Greg Smith , Director at Paraphernaliauk
Tigren has been professional and trustworthy, providing constructive improvements and ensuring a smooth Magento 2 migration.
Simon Chan , Director at i-tech.com.au
Tigren has proven to be a reliable, responsive, and trusted partner for over eight years.
Jason Elliott , Director at CustomPC
Company Review
Russell Dickinson , Head Of Marketing at UK Computer Supplies
What Users Like The Most
What stands out about Tigren is their reliability and responsiveness. They are quick to communicate, sensitive to deadlines, and constantly improving their services based on client needs.
We appreciate Tigren's professionalism and their proactive approach to improving our website. Their expertise in Magento 2 migration and ongoing development has been invaluable.
I appreciated Tigren's good communication, quick response times, and their ability to solve problems efficiently once they were identified.
What Users Like The Least
N/A
I don’t know them well enough yet to provide suggestions for improvement.
Tigren transformed my vision into reality with unmatched professionalism, technical expertise, and dedication to excellence.
I recently had the pleasure of working with Tigren, and I am truly impressed with the outcome of my project. From the initial consultation, their team showcased a remarkable level of professionalism and expertise. They took the time to understand my business requirements and goals, offering valuable insights that shaped the project for the better. Their proactive approach and dedication to tailoring solutions to meet my vision were evident throughout the process.
Communication was seamless at every stage, with regular updates that kept me confident the project was in capable hands. Tigren delivered a website that exceeded my expectations—both aesthetically and functionally. The site is visually stunning, user-friendly, and optimized for performance across all devices and platforms, ensuring a smooth shopping experience for my customers. Their technical knowledge shone through in the seamless integration of features and the robust backend, capable of handling high volumes of traffic and transactions.
What truly sets Tigren apart is their commitment to customer satisfaction. Even post-launch, they provided prompt support, addressing any minor issues that arose. Their dedication to excellence and customer success is clear, and I’m delighted with the result.
What was the project name that you have worked with Tigren Solutions?
Custom Theme Development for E-Commerce Retailer
What service was provided as part of the project?
Mobile App Development, Web Designing (UI/UX), E-commerce Development
Describe your project in brief
Develop an eCommerce website, delivering the project on time and within budget, with a focus on professionalism, technical expertise, and creating a seamless shopping experience.
What is it about the company that you appreciate the most?
I appreciate Tigren's professionalism, attention to detail, and their ability to transform my vision into a high-quality, functional product. Their communication and post-launch support have been exceptional.
What was it about the company that you didn't like which they should do better?
I am very pleased with the outcome, though, of course, there are always opportunities to improve.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Healthcare & Medical
Greg Smith, Director at Paraphernaliauk
Posted 6 months ago
Tigren provided excellent communication and quickly resolved issues, ensuring a smooth Magento upgrade with minimal downtime.
Tigren was tasked with updating our Magento 2.3.1 eCommerce site to version 2.4.6, and they handled the project exceptionally well. Their team ensured that all extensions were updated and implemented seamlessly, and any issues that arose during the process were quickly identified and resolved. Despite the complexity of the update, Tigren managed to keep the downtime to a minimum, which was crucial for us. I was particularly impressed by their effective communication and timely responses to all my emails and queries. They demonstrated a solid understanding of our needs throughout the project, and their ability to quickly fix any problems made the process smooth and efficient.
What was the project name that you have worked with Tigren Solutions?
Magento Website Update for Furniture Retailer
What service was provided as part of the project?
Web Development, E-commerce Development
Describe your project in brief
Update our Magento 2.3.1 eCommerce site to the latest version (2.4.6), fix any issues arising from the update, and ensure a successful deployment with minimal downtime.
What is it about the company that you appreciate the most?
I appreciated Tigren's good communication, quick response times, and their ability to solve problems efficiently once they were identified.
What was it about the company that you didn't like which they should do better?
N/A
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Completed
Retail
Simon Chan, Director at i-tech.com.au
Posted 6 months ago
Tigren has been professional and trustworthy, providing constructive improvements and ensuring a smooth Magento 2 migration.
After months of searching for the right partner to handle our Magento M1 to M2 transition, we found Neo from Tigren to be exceptionally trustworthy and professional, aligning perfectly with our company culture. From the start, Tigren impressed us with their in-depth knowledge and insights into the Magento 2 migration process. They provided valuable suggestions for improving our site, and their development work, both on the frontend and backend, has been top-notch. Communication has been seamless, despite working remotely. Skype, email, and conference calls kept everything on track, ensuring that we always felt informed and confident in their capabilities. We’ve been pleased with the ongoing development work, and their professionalism has assured us that we can trust them with future projects.
What was the project name that you have worked with Tigren Solutions?
Magento 2 Migration & Ongoing Dev for E-Commerce Site
What service was provided as part of the project?
E-commerce Development
Describe your project in brief
Magento M1 to M2 transition, along with ongoing site development and plugin integration.
What is it about the company that you appreciate the most?
We appreciate Tigren's professionalism and their proactive approach to improving our website. Their expertise in Magento 2 migration and ongoing development has been invaluable.
What was it about the company that you didn't like which they should do better?
I don’t know them well enough yet to provide suggestions for improvement.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
In Progress
Information Technology
Jason Elliott, Director at CustomPC
Posted 6 months ago
Tigren has proven to be a reliable, responsive, and trusted partner for over eight years.
We have been working with Tigren since 2015, and during that time, they have consistently exceeded our expectations. They originally designed our Magento 1 website and later upgraded it to Magento 2 in 2020. Throughout our collaboration, Tigren has developed custom extensions, including the highly important configurator extension, which became an integral part of our website. Their services extended beyond design; they provided continuous support for problem-solving, updates, and customizations, both minor and major, for our site and third-party extensions. Tigren has always been quick to respond to our queries, with an impressively fast turnaround time for any urgent updates. They have not only delivered on their promises but also improved their services over the years by incorporating client feedback.
What was the project name that you have worked with Tigren Solutions?
E-Commerce Dev for Computer Company
What service was provided as part of the project?
Mobile App Development, Web Development, Web Designing (UI/UX), E-commerce Development, Digital Marketing
Describe your project in brief
Build and design an eCommerce website, connect it to third-party websites and apps, improve the mobile design, and install and customize third-party extensions.
What is it about the company that you appreciate the most?
What stands out about Tigren is their reliability and responsiveness. They are quick to communicate, sensitive to deadlines, and constantly improving their services based on client needs.
What was it about the company that you didn't like which they should do better?
N/A
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$50001 to $200000
In Progress
Consumer Products
Russell Dickinson, Head Of Marketing at UK Computer Supplies
Posted on Oct 02, 2018
Company Review
Joined UKCS 12 months ago and was in need of a web design team, Neo and his team were suggested and would highly recommend. Quick at understanding the brief, very reasonably priced and quick turn around on projects.
What service was provided as part of the project?
Web Designing (UI/UX)
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$0 to $10000
Client Portfolio of Tigren Solutions
Project Industry
E-commerce - 25.0%
Food & Beverages - 25.0%
Information Technology - 25.0%
Telecommunication - 25.0%
Major Industry Focus
E-commerce
Project Cost
Not Disclosed - 75.0%
$50001 to $100000 - 25.0%
Common Project Cost
Not Disclosed
Project Timeline
Not Disclosed - 100.0%
Project Timeline
Not Disclosed
Clients: 5
Stock in the Channel
MarginFrame
CDGL
ShopEddies
TinyBlessings
Portfolios: 4
TinyBlessings
Not Disclosed
Ongoing
E-commerce
Tiny Blessings is a premier eCommerce store specializing in high-end, personalized jewelry for children in the US. Their elegant pieces are designed to be meaningful keepsakes that kids will cherish for a lifetime
Tigren moved Tiny Blessings from Magento 1 to Magento 2 because they feared Magento 1 might soon retire. The project included design maintenance, data migration, new extensions, and customizing the shopping cart and product options.
Wine-Now Asia is the largest online wine and liquor store in Thailand, offering over 4,000 imported wines and wine accessories.
Tigren helped Wine-Now Asia migrate from Magento 1 to Magento 2, developed a custom template, and implemented various features including custom payment methods, guest checkout, social login, and age verification.
Founded in 2009, Stock In The Channel transformed the IT Channel with its trade-only site for sharing, buying, and selling IT hardware. Now serving over 25,000 customers in 22 countries, it is the largest search engine for IT resellers, manufacturers, and distributors, with 60,000 users and 1.5 million page views monthly.
Tigren enhanced Stock In The Channel’s platform by providing a full B2B and B2C e-commerce solution. This included custom Company Account management, multiple price lists, shopping list functionality, and custom Quotes & Orders features. We also integrated RMA, customer login, live chat, and third-party system synchronization.
Ux.co.uk, founded in 2010, is a top global distributor of wireless communication equipment. It serves resellers, installers, and anyone needing a variety of high-quality products.
Tigren has customized the PWA storefront of the theme to match the brand's signature colors and styles. Additionally, we have integrated new features that need to be added to the new PWA.
Please provide your feedback on how GoodFirms has contributed to increasing your visibility among potential clients.
GoodFirms provides us with the facility to showcase our services, and portfolios and increase our visibility to the clients. Collecting clients’ feedback on this trusted platform is really a big help for our business to gain more trust from potential clients.
Please introduce your company and describe your role within the organization.
Tigren is an e-commerce development company specializing in website and mobile app development using different technologies, such as Magento, Shopify, and WordPress. Established in 2012, we have more than a decade of expertise in creating custom e-commerce websites, mobile-friendly designs, and third-party integrations.
As a CEO, I work with all departments in the company to make sure we reach our targets but always keep the original purpose. It is to bring the best value to the business of our clients.
What inspired the founding of your company, and what is the story behind its inception?
I started my career as a web developer and soon I realized that many merchants had difficulty setting up their online businesses. I believe everyone can start an online business and Tigren was founded with the mission to help them.
What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?
At Tigren, we approach our clients with a friendly, customer-centric strategy, focusing on inspiring and supporting you rather than imposing our opinions. We are not just consultants or technology providers, we aspire to be your companions on your e-commerce journey.
To ensure all of our staff align with these values, we always have regular training sessions and have clear communication between everyone.
Can you highlight some of the key achievements or milestones your company has accomplished since its inception?
Since our inception, Tigren has achieved significant milestones and accomplishments. We have completed hundreds of e-commerce websites for clients all over the world. Especially, we have successfully launched websites for famous brands and enterprise clients such as American Eagle, Canon, Big C,...
Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?
Our company uses a 100% in-house team of professionals with years of experience. All of our developers receive thorough training and follow a well-established process. This way, we can always ensure that we deliver top-notch quality for our clients.
How does your company differentiate itself from competitors in the industry?
Our commitment to the projects and products we build really sets us apart. We believe a project is only successful if it brings value, increases revenue, and helps our clients grow their businesses. Our goal is to deliver the best possible outcomes for our clients, all while keeping costs reasonable and aligned with their needs.
How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?
Our team is centered around the client, with a shared culture and goal of enhancing value for them in every project. To ensure everyone works towards this common objective, communication, and teamwork are crucial at Tigren. We encourage open dialogue and a willingness to share ideas among team members. This collaborative environment helps us achieve our goals and deliver the best results for our clients.
What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?
We offer a range of internal training programs, seminars, and workshops to support the continuous professional development of our employees. These opportunities cover both technical skills and soft skills. Additionally, our talk shows allow team members to share stories and experiences, including project successes and challenges. This not only enhances professional growth but also strengthens team cohesion and professionalism.
Could you share a notable success story or case study that exemplifies the impact your company has had on a client's business?
We had the opportunity to execute a digital transformation project for one of the largest telecom companies in Thailand, serving millions of mobile subscribers. Before the transformation, they manually managed all customer and product data using Excel files. After implementing our solution, they streamlined their data management system and introduced online services, which made it easier for customers to purchase products and access services. This led to a significant increase in both their customer base and revenue.
What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?
With over 10 years of experience, we’ve worked with various industries, including apparel, jewelry, B2B sectors, and so on. Our success is reflected in the fact that many of our clients continue to return for new projects or ongoing maintenance and operations. We have had the opportunity to serve numerous clients throughout the past decade, and a significant percentage of our business comes from repeat clients.
What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?
At Tigren, we’re committed to staying ahead of industry trends by embracing the latest technologies. For example, we were among the first to develop Progressive Web Apps (PWA) for Magento successfully. Currently, our team is actively working on integrating AI and other emerging technologies to enhance the eCommerce experience even further. Our focus on innovation ensures we remain at the forefront of the industry.
Please share some of the most sought-after services that clients approach your company for.
Most of our clients come to us with the goal of digital transformation and growing their online sales channels. Many are already successful on other platforms but want to stay competitive in the digital space. Our top services—website and mobile development, software development and integration, and web app development—help them expand their reach and streamline operations.
How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?
Communication is the most important factor in building and maintaining strong client relationships. It’s not just one account manager working with our clients; we have support from multiple team members, including the CEO. We actively listen to client feedback, consistently follow up, and provide support, even after the project has been completed.
How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?
We always keep ourselves updated and refreshed. By embracing the newest technologies and staying aware of changes in our industry, we can stay flexible and adapt quickly. Using these new technologies allows Tigren to offer the best solutions for our clients, helping us stay strong and sustainable in a fast-changing business environment.
What payment structure do you typically follow when billing clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?
We are very flexible with our payment terms to best suit each client’s needs. The most common structure we follow is project-based pricing, where the total cost is divided into multiple milestones throughout the project's duration.
Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement? If no, what is the minimum budget you have worked with in the past?
We are open to working on projects with a wide range of budgets. Some clients have started with us on smaller tasks costing a few hundred dollars, and later, we’ve handled larger projects for them with budgets reaching tens of thousands of dollars.
Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2023?
In 2023, we worked on various projects, including ongoing maintenance and operational support for our long-term clients. For new projects, the budgets ranged from $3,000 to $50,000, depending on the scope and complexity of the work. This range reflects our ability to handle both smaller, more focused projects and larger, more comprehensive initiatives.
What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?
Our team is highly skilled in various technologies, including ReactJS, VueJS, PHP, and React Native. In web development, we are among the top teams for building solutions on platforms like Magento, Shopify, and WordPress. Looking ahead, we are focused on creating new products and adding advanced technologies, like AI, to our services. This commitment to innovation helps us improve our offerings and provide our clients with the best solutions.
Where do you envision your company in the next 10 years? What are your long-term goals and aspirations for growth and development?
In the next 10 years, we aim to continue helping businesses with digital transformation and making e-commerce development easier. Through Tigren's services, our clients can enhance their value and increase their online sales. We are committed to being a leader in applying the best technologies and delivering top-notch solutions for our clients. By focusing on innovation and growth, we aim to remain a trusted partner for businesses looking to succeed in the digital landscape.
