Vserve Ebusiness Solutions

5.0 12 Reviews

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Powering eCommerce & Supply Chain Success.

Vserve Ebusiness Solutions specializes in end-to-end supply chain support, eCommerce solutions, and digital marketing services, helping businesses optimize operations and scale efficiently. Our supply chain expertise includes procurement, inventory management, order fulfillment, logistics, vendor management, purchase order processing, shipment tracking, and trade compliance, ensuring seamless supply chain efficiency.

In eCommerce, we provide marketplace management, catalog optimization, order processing, and customer support for platforms like Amazon and Walmart. Our digital marketing solutions—including SEO, content marketing, PPC, and social media marketing—help businesses enhance online visibility and drive customer engagement.

United States

99 Wall Street #625, NYC, New York 10005

13322238085

Philippines

4th Ave, 30th St, Taguig, Metro Manila, Manila, Metro Manila 1014

13322238085

India

2nd and 3rd floor, Vijay Towers, Father Randy St, R.S. Puram, Coimbatore, Tamil Nadu 641002

91 95665 39393

Service Focus

Focus of Supply Chain & Logistics

Contract Manufacturing - 10%
Fulfillment Services - 20%
Supply Chain Consulting - 40%
Supply Chain Operations - 30%

Focus of E-commerce Development

Magento - 10%
Shopify - 20%
Bigcommerce - 20%
WooCommerce - 20%
Salesforce Commerce Cloud - 10%
Adobe Commerce - 20%

Focus of Digital Marketing

SEO Services - 10%
Content Marketing - 10%
Social Media Marketing - 10%
PPC - 5%
Email Marketing - 10%
Market Research - 5%
Inbound Marketing - 10%
Search Engine Marketing - 10%
Online Reputation Management - 10%
Conversion Rate Optimization - 5%
Influencer Marketing - 5%
Amazon - 10%

Industry Focus

Manufacturing - 30%
Retail - 20%
E-commerce - 15%
Consumer Products - 10%
Hospitality - 10%
Enterprise - 10%
Business Services - 5%

Client Focus

60% Medium Business

40% Small Business

Review Analytics of Vserve Ebusiness Solutions

12
Total Reviews

5.0/5
Overall Rating

12
Recent Reviews

What Users Say

The content produced led to increased sales and traffic, making for a highly successful project.

Vasu Sharma , Founder at Advertising Services Company

Vserve has helped improve our costs by 40% through reliable BPO services, Salesforce support, and data-driven insights.

Hendrix Wilson , CEO & Co-Founder at The TNS Group

Vserve Ebusiness Solutions improved our website’s SEO through expert consulting and strategic backlinking.

Max Sanders , Senior Marketing Manager at Global Business Solutions

Vserve Ebusiness Solutions provided a clear and results-driven approach to digital marketing, helping us scale our brand effectively.

Jeremy Perkins , Director of Marketing at M&M Manufacturing Company

eServe made the transition to an offshore workforce seamless and efficient.

Liam Gutierrez , HR Manager at Coll SWFL

What Users Like The Most

What stands out the most is their timely delivery and the dedication of their team. It was evident that they put a lot of effort into meeting deadlines and ensuring high-quality work.
We truly value how Vserve treats clients with exceptional care. They provide fair compensation to their team and ensure that contractors have the right downtime to recharge. This not only helps their team stay motivated but also ensures they consistently deliver high-quality work.
Vserve’s ability to quickly learn and implement new processes is impressive. Their thorough approach to handling customer concerns ensures smooth operations and high customer satisfaction.

What Users Like The Least

There was nothing about the service that I felt needed improvement. Everything went well, and I was satisfied with the outcome.
It would be beneficial for them to gain more experience in recruiting for Salesforce and revenue operations roles.
Communication could be improved in minor ways. For example, if multiple customers report the same issue with a product, I’d like them to proactively inform me rather than waiting for me to check in. While this doesn’t happen often, enhancing proactive reporting would make their service even stronger.

Detailed Reviews of Vserve Ebusiness Solutions

5.0 12 Reviews

Vasu Sharma, Founder at Advertising Services Company

Posted 2 months ago

The content produced led to increased sales and traffic, making for a highly successful project.

The overall experience was great. The team displayed clear communication, and the workflow was smooth, allowing us to complete the project efficiently. The head of the content team worked diligently on the project, ensuring that everything aligned with my requirements. The content they provided resulted in impressive improvements in both sales and website traffic.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Content Writing for Advertising Services Company

What service was provided as part of the project?

Digital Marketing

Describe your project in brief

I reached out to the company through a contact who had worked with them previously. After explaining my services, they helped me define the right content length and provided keyword suggestions for optimal performance. One person, the head of the content writing team, was assigned to my project.

What is it about the company that you appreciate the most?

What stands out the most is their timely delivery and the dedication of their team. It was evident that they put a lot of effort into meeting deadlines and ensuring high-quality work.

What was it about the company that you didn't like which they should do better?

There was nothing about the service that I felt needed improvement. Everything went well, and I was satisfied with the outcome.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
Completed
Advertising & Marketing

Hendrix Wilson, CEO & Co-Founder at The TNS Group

Posted 2 months ago

Vserve has helped improve our costs by 40% through reliable BPO services, Salesforce support, and data-driven insights.

Our experience with Vserve has been excellent, especially in project management. Their Client Success Manager has been outstanding in overseeing the project and keeping everything on track. We use a mix of email, Asana, and Slack for communication, ensuring smooth collaboration. The support team at Vserve works with great care and dedication, making it easy for us to rely on their services.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Staff Augmentation & BPO for Software Dev Company

What service was provided as part of the project?

IT Services

Describe your project in brief

Vserve Ebusiness Solutions has been providing BPO services to us for nearly three years, focusing on Salesforce administration and assisting with outbound prospecting. Their team also listens to sales call recordings and extracts valuable data to support our sales efforts.

What is it about the company that you appreciate the most?

We truly value how Vserve treats clients with exceptional care. They provide fair compensation to their team and ensure that contractors have the right downtime to recharge. This not only helps their team stay motivated but also ensures they consistently deliver high-quality work.

What was it about the company that you didn't like which they should do better?

It would be beneficial for them to gain more experience in recruiting for Salesforce and revenue operations roles.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$200000+
In Progress
Information Technology

Max Sanders, Senior Marketing Manager at Global Business Solutions

Posted 2 months ago

Vserve Ebusiness Solutions improved our website’s SEO through expert consulting and strategic backlinking.

Vserve provided SEO consulting services and implemented high-quality backlinks to enhance our website’s visibility. Since working with them, we have seen noticeable improvements in the rankings of some of our key pillar pages. Their approach was well-structured, ensuring efficiency and measurable results.

What was the project name that you have worked with Vserve Ebusiness Solutions?

SEO Services for Technology Company

What service was provided as part of the project?

IT Services, Other Services

Describe your project in brief

We were searching for a reliable SEO provider and found Vserve Ebusiness Solutions at the top of Google search results. Their strong ranking in such a competitive field immediately caught our attention.

What is it about the company that you appreciate the most?

Their workflow was clear, concise, and methodical, making the entire process smooth and easy to follow. Additionally, they consistently delivered projects on time.

What was it about the company that you didn't like which they should do better?

None. Everything went as expected.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
Completed
Information Technology

Jeremy Perkins, Director of Marketing at M&M Manufacturing Company

Posted 2 months ago

Vserve Ebusiness Solutions provided a clear and results-driven approach to digital marketing, helping us scale our brand effectively.

Vserve Ebusiness Solutions developed a strategic plan focused on targeted social media ads and an effective email marketing campaign. The impact was immediate—we saw noticeable improvements in engagement and conversions. When we started, our Facebook following was just 10k, and now it has grown to 50k. Additionally, our content consistently outperforms industry CTR benchmarks, and our sales have increased by 40% year over year.

A key highlight is their monthly strategy guide, which simplifies collaboration between our team and their consultants, ensuring a clear and efficient workflow.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Email and Social Media Mktg Services for Manufacturing Co

What service was provided as part of the project?

Digital Marketing, Other Services

Describe your project in brief

As a small business, we needed expert guidance to enhance our digital marketing efforts and increase brand awareness among consumers and business owners.

What is it about the company that you appreciate the most?

They offer valuable advice that makes it easy to navigate the complexities of digital marketing. Their expertise ensures that even businesses with minimal marketing knowledge can achieve successful campaigns.

What was it about the company that you didn't like which they should do better?

None that come to mind.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$50001 to $200000
In Progress
Manufacturing

Liam Gutierrez, HR Manager at Coll SWFL

Posted 2 months ago

eServe made the transition to an offshore workforce seamless and efficient.

Our objective was to replace U.S.-based employees with offshore workers, and eServe handled the process exceptionally well. I’m happy to report that 80% of our workforce is now offshore, and the transition was smooth from start to finish. Their structured approach and expertise in workforce management ensured minimal disruptions during the shift.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Human Resources Services for Consumer Products Company

What service was provided as part of the project?

Other Services, Business Services

Describe your project in brief

My partner and I needed to find reliable offshore workers but had no prior experience in hiring internationally. After coming across an ad for eServe on LinkedIn, I decided to research them further. The positive online reviews gave me the confidence to move forward with their services.

What is it about the company that you appreciate the most?

The efficiency and speed with which eServe managed the transition exceeded our expectations. The process was well-organized and seamless.

What was it about the company that you didn't like which they should do better?

No issues—everything went according to plan.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
In Progress
Consumer Products

Alexander Burkhardt, CEO at Fast Access Security

Posted 2 months ago

Vserve’s structured approach and adaptability enabled seamless SKU management, ERP integration, and SEO optimization.

Vserve came highly recommended by a trusted connection. After our initial call, it was evident that their well-organized process would make them a reliable partner.

We were assigned a project manager who introduced us to the team members working on our tasks. The PM structured the workflow efficiently, ensuring smooth execution. Communication was primarily handled through our ERP’s messaging system, and after just a week, the team was working seamlessly without any major issues. Whenever challenges arose, we communicated with both the assigned team member and the PM, and resolutions were provided within hours.

Their ability to integrate seamlessly with our ERP’s messaging system made day-to-day communications efficient. For more complex discussions, we used Google Meet as needed, ensuring quick problem-solving.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Business Services for Security Equipment Distributor

What service was provided as part of the project?

Other Services

Describe your project in brief

Following a company acquisition, we needed to update and align all SKUs between our internal system and website. Vserve successfully completed this task within a month. Additionally, we engaged their services for processing online orders into our newly implemented ERP system and for SEO optimization of our SKUs in preparation for an e-commerce migration to Shopify.

What is it about the company that you appreciate the most?

Their adaptability across multiple tasks and the efficiency of their structured process stand out. Whenever a challenge arose, a quick Google Meet call was all it took to resolve the issue in real time.

What was it about the company that you didn't like which they should do better?

So far, we have had no issues worth mentioning.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
In Progress
Retail

Anonymous

Posted 2 months ago

The work we send to Vserve is completed promptly, and we are pleased with the results.

At the outset, we collaborated with an external consultant to compile a list of tasks for a Vserve representative. However, the initial task list was not optimal due to a gap in understanding between our business needs and the consultant’s familiarity with offshore support. After refining our requirements, Vserve introduced us to three potential assistants, and we selected one after conducting interviews.

The assistant handled two initial projects—one was executed well but remained unused, while the other was inherently complex due to the transition between two project management systems. Despite the challenge, he performed diligently, but internal inefficiencies prevented us from maximizing the benefits of his work.

Shortly after completing these projects, our assistant had to step away due to personal reasons, and Vserve assigned a new representative. This transition posed some challenges as we had not directly interacted with the new assistant beforehand, and much of the communication was routed through our consultant. Currently, we only have one recurring biweekly assignment, which requires minimal effort relative to the service package we have subscribed to.

The reality is that our team is slow to adopt delegation practices, and our internal hesitation in adjusting to an outsourced model has limited the potential of this partnership. The distance, time zone differences, and our own reluctance to integrate the assistant more fully have contributed to some inefficiencies. However, the work delivered has met our expectations, and the overall experience with Vserve has been positive.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Virtual Assistant Service for Law Firm

What service was provided as part of the project?

Other Services

Describe your project in brief

Our senior team members were spending an excessive amount of time handling administrative tasks, which was taking away from their core responsibilities of servicing clients and business development. We needed a solution that would allow us to offload these tasks efficiently. After considering options like hiring full-time staff or freelancers, we opted for Vserve Ebusiness Solutions (Vserve) as a more streamlined and cost-effective alternative.

What is it about the company that you appreciate the most?

Vserve provides excellent value for money, delivering a significant amount of work at a competitive rate. The team is responsive and friendly whenever we reach out with questions. Our ongoing project has been well-executed, with only minor revisions required, which are quickly addressed.

What was it about the company that you didn't like which they should do better?

While the work itself is solid, communication could be enhanced. We have yet to engage in a direct call, video conference, or face-to-face interaction with our assigned assistant. Most communication flows through our consultant, adding an extra layer of separation. It would be beneficial if Vserve took a more proactive approach in identifying tasks they could take on rather than waiting for us to provide them. If they could observe our workflows and suggest ways to streamline processes, it would further enhance the value of their service.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
In Progress
Legal & Compliance

Joseph Powell, Marketing Manager at HGR Industrial Surplus

Posted 2 months ago

Once they understood our requirements, they took the initiative and executed the project seamlessly.

Our process involves reviewing new inventory, setting pricing parameters, and determining the display duration on our site. I provide Vserve with lists or links of priority items, and they use their database of aggregated data to generate well-structured HTML content. This allows me to easily integrate the information into our website.

Given our constant influx of inventory—around 5,000 new items regularly—Vserve’s support has been invaluable in keeping up with our content demands. Their efficiency has streamlined our operations, ensuring that our product listings remain detailed and well-organized.

I initially worked with one representative who set up our engagement and guided me through the onboarding process. Afterward, I was introduced to my primary point of contact, who has been handling our requirements directly.

Vserve initially reached out to us, and as a one-person marketing team, I was already juggling multiple tasks. Their proposal aligned well with our needs, making the partnership a logical decision. Given our resource limitations, their assistance has been a game-changer for our workflow.

I use Semrush to track organic keyword performance and monitor how Google perceives our pages. While quantifying Vserve’s contributions is challenging due to the nature of our work, their efforts have positively impacted our search visibility and domain authority.

What was the project name that you have worked with Vserve Ebusiness Solutions?

BPO for Machinery & Industrial Supplies Marketplace

What service was provided as part of the project?

Other Services, Business Services

Describe your project in brief

With a vast inventory of 20,000 items on our website, we lacked the internal resources to manually input all the necessary data or employ automated tools to scrape and compile information efficiently. This led to bottlenecks and a lack of rich content on our site. We sought out Vserve for their specialized services in this area.

What is it about the company that you appreciate the most?

Their attention to detail is impressive, and they consistently deliver accurate work. Once they grasped our needs, they took charge, and the entire process has been smooth.

What was it about the company that you didn't like which they should do better?

There is an inevitable time zone difference, which sometimes causes slight communication delays. However, I was aware of this from the beginning, and it has not been a significant issue. If there were a fully automated way to accomplish this task, it might speed things up, but that would eliminate the need for such a service altogether. While I wish they could provide even more comprehensive data, I recognize that they are already maximizing the available resources. Overall, they are doing an outstanding job.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

In Progress
Manufacturing

Marcia Maples, Customer Service Manager at Trend Nation LLC

Posted 2 months ago

Team is highly efficient and thorough in managing customer service.

Since Vserve took over our customer service responsibilities, the workload on me and my team has significantly reduced. Their support has allowed us to focus on other priorities without worrying about account management.

We stay well-connected through Slack, with biweekly check-ins to ensure everything is running smoothly. Their team is quick to grasp new processes and adapts efficiently to our evolving needs. One of the standout aspects of their service is their attention to detail and dedication to maintaining a high standard of customer care.

Knowing that our customer service is in reliable hands gives me peace of mind—even when I take time off, I’m confident they will manage everything seamlessly. Their ability to maintain our account and ensure customer satisfaction has been invaluable.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Back-Office Services for E-Commerce Company

What service was provided as part of the project?

Other Services

Describe your project in brief

Vserve Ebusiness Solutions manages our customer service operations, ensuring all emails are responded to promptly and our accounts remain in good standing. Their team plays a crucial role in handling customer inquiries efficiently, allowing us to focus on other aspects of the business.

After exploring multiple agencies online and meeting with three to four service providers, we ultimately chose Vserve Ebusiness Solutions due to their professionalism and approach.

What is it about the company that you appreciate the most?

Vserve’s ability to quickly learn and implement new processes is impressive. Their thorough approach to handling customer concerns ensures smooth operations and high customer satisfaction.

What was it about the company that you didn't like which they should do better?

Communication could be improved in minor ways. For example, if multiple customers report the same issue with a product, I’d like them to proactively inform me rather than waiting for me to check in. While this doesn’t happen often, enhancing proactive reporting would make their service even stronger.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

Completed
Retail

Traci Miller, Founder & President at Apparel & Accessories Wholesaler

Posted 2 months ago

They offer a highly skilled team at a cost-effective price point.

Vserve provided us with a senior manager and a dedicated team member to learn our data entry process and document training procedures. Our Client Service Manager worked closely with them to ensure they understood the workflow, could make informed decisions, and communicated any issues promptly. Since this was our first experience working with a remote team, we encountered minor challenges, but once training was finalized, we successfully expanded the team as needed. Currently, we have one manager and three team members handling 95% of our company’s data entry, with plans to continue growing.

The partnership has allowed us to shift our US service team’s focus towards account management rather than data entry. This transition significantly enhanced our client engagement, particularly during the pandemic, when CSRs were able to allocate 50% of their time to client connections instead of manual tasks.

Despite working remotely, the Vserve team has integrated seamlessly into our company culture. They are quick to adapt, train efficiently, and scale when demand increases. Our Service Manager and Vserve’s Team Manager have developed a strong working relationship, often referring to each other as friends.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Staff Augmentation for Apparel & Accessories Wholesaler

What service was provided as part of the project?

IT Services

Describe your project in brief

Our service team was spending too much time manually entering client purchase orders (POs) into our ERP system. Since every client submitted POs in different formats, automating the process felt challenging. We needed our customer service representatives (CSRs) to focus on problem-solving rather than data entry.

Initially, we explored hiring part-time employees and freelancers for this task, but those solutions still led to bottlenecks during peak seasons. Instead, we sought a partner who could manage, train, and scale a team based on our workflow demands. From our first meeting with Vserve Ebusiness Solutions, we felt confident they understood our needs and could execute the project effectively. Having a single point of contact to oversee the team was a crucial factor in making this collaboration successful.

What is it about the company that you appreciate the most?

Vserve’s ability to align with our company values and hiring processes was impressive. They even incorporated the Culture Index Survey to assess team members’ natural behaviors, ensuring a smooth recruitment process. Regular daily, quarterly, and annual meetings keep our collaboration aligned and effective. Their flexibility has been a game-changer, allowing us to handle increased order volumes and take on more projects than before. The cost-effectiveness of their skilled team has made them a valuable long-term partner.

What was it about the company that you didn't like which they should do better?

Initially, we had concerns about the time zone difference. However, Vserve adapted their working hours until we reached a comfortable arrangement. Now, this has turned into an advantage—orders are processed overnight and ready for our receiving department in the morning, effectively enabling a 24-hour workflow.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
In Progress
Manufacturing

Helen Young, Creative Director at EnZed Design

Posted 2 months ago

Their expertise in Shopify stood out, allowing them to develop impressive features efficiently.

Vserve Ebusiness Solutions went above and beyond, delivering exceptional results that surpassed my expectations. They were highly responsive to change requests and maintained seamless communication throughout the project, ensuring a smooth and efficient workflow. Their deep understanding of Shopify allowed them to implement custom features without relying on third-party apps, which helped reduce costs.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Website & Landing Page Dev for Pattern Design Company

What service was provided as part of the project?

E-commerce Development

Describe your project in brief

We partnered with Vserve Ebusiness Solutions to make specific adjustments to our Shopify store. Their team modified block elements and refined theme components on our product and collection pages to achieve the desired look. Additionally, they built separate pages and landing pages by integrating new elements into our main website.

What is it about the company that you appreciate the most?

Their proficiency in Shopify was truly impressive. They successfully built multiple features in-house that I initially thought would require additional apps, ultimately saving both time and money. The communication process was also well-structured—messages were relayed efficiently between the salesperson and developer, keeping the project on track.

What was it about the company that you didn't like which they should do better?

Expanding their development team could be beneficial. There were moments when the team was quite busy, leading to occasional delays in responses.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Designing

David Watts, CCO at Accelex

Posted 2 months ago

Their team is highly efficient, ensuring quick and seamless resolution of customer inquiries.

Partnering with Vserve has led to a 15% increase in our Customer Satisfaction (CSAT) scores. Their structured approach to handling consumer requests has significantly improved response times and service efficiency. The collaboration was smooth, with their team demonstrating a keen attention to detail and an agile development approach that impressed our internal stakeholders.

What was the project name that you have worked with Vserve Ebusiness Solutions?

Help Desk Support for a Cloud-Based PDF Application

What service was provided as part of the project?

Other Services, Business Services

Describe your project in brief

We engaged Vserve Ebusiness Solutions to manage our help desk and handle incoming English-language client inquiries. They provided a dedicated team of five trained agents, well-equipped to address various queries related to our cloud-based PDF solution. The primary objective was to maintain a high standard of service quality and ensure customer satisfaction.

What is it about the company that you appreciate the most?

Vserve stood out for their dedication to quality, strong analytics and monitoring capabilities, and well-structured training programs. The speed and effectiveness of agent training were particularly commendable. Their project manager ensured seamless communication, regular updates, and transparency in workflow, making the collaboration highly productive.

What was it about the company that you didn't like which they should do better?

There were no notable drawbacks in our experience.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
Completed
Financial & Payments